Job Description

360kids is a vitally important community agency serving all of York Region. We have been a leader in the delivery of innovative support services for more than 35 years as we work to improve the lives of unhoused and marginalized youth and families in York Region. At 360kids, we provide a unique continuum of care approach with programs and services that are essential to the health and well-being of youth. These proven strategies help to keep youth safe by providing stable housing options with 360 wraparound supports.



The 360kids' youth residence is a voluntary program that offers a combination of housing and support for youth, primarily 16-19 years of age, who are facing a housing crisis. Family reintegration is our primary focus; however, where that is not possible, youth are taught the valuable life skills necessary to move on to independent living.

Schedule- Monday to Friday Rotational (7 am to 3 pm / 3pm to 11pm )

Key Responsibilities:

Provides ongoing life skills support, mentoring and provides access to direct services to address issues youth presently face (E.g. employment, family issues, life skills, shelter, hot meals, counselling, recreational activities, and clothing). Facilitate regular life skill programming that will build on the youth's skills and prepare them for independence. Medication administration, monitoring, storage, and disposal (as required). Provides informal one on one counselling to the youth in program. Advocates on youth's behalf and acts as a positive role model for youth. In the event of a crisis or critical incident, manages the situation to ensure the safety of all and immediately reports to appropriate level. Create and maintain a clean and welcoming environment for youth in care. Oversees meal preparation and cleaning, performs some housework, light maintenance, and repair work, or arranges for additional service. Monitors health and safety of home, including ensuring maintenance and cleanliness of shared spaces. Ensures program is always accessible to youth Enforces house rules, policies, and procedures. Intake and discharge planning. Daily documentation such as case note documentation, report writing and various other administrative duties as needed. Case Management- responsible for primary youths, ensuring plan of cares, medical, dental etc. are all in compliance with QSF Assist youth to access various community programs regarding school, health, housing, employment, etc. Maintain positive relationships and interact with various community partners including school boards, police services, child welfare agencies, neighbors, etc. in a professional and respectful manner. Positively contribute to 360kids as an organization

Education & Skills required:

Post-Secondary degree/diploma in a Child/youth related field (e.g. Child and Youth, Social Service Worker, Social Worker, Psychology, Sociology) or the equivalent combination of education and experience working with youth. Minimum of three years' experience working with "at-risk" or street involved youth. Therapeutic Crisis Intervention (TCI), Suicide Prevention training an asset. Current First Aid/CPR certification. Current Broad record Check (BRC). Car and valid driver's license with a clean driver's abstract, and $2M liability insurance required. Demonstrated extensive knowledge of working with youth, including understanding of the regulatory environment (e.g. CFSA). Demonstrated client focused counselling skills and role modelling. Must possess excellent communication skills and have the ability to be adaptable with a flexible approach taking into consideration the unique qualities of each client. Exceptional interpersonal skills that promote positive team building, negotiation, and conflict resolution. Will possess a broad knowledge of community resources and the ability to strongly advocate for clients and professional referrals Will possess a broad knowledge of community resources and the ability to strongly advocate for clients and professional referrals. Leadership skills, including motivation, coaching/mentoring and empowerment and the ability to motivate youth. Demonstrated extensive knowledge of working with youth, including understanding of the regulatory environment (e.g. CFSA and QSF). Demonstrated client focused counselling skills and role modelling. Program is accessible 24 hours a day with staff on site. Please be aware candidate must have the ability to climb stairs. Program is not currently accessible for mobility devices.

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360kids is an equal opportunity employer committed to creating an inclusive, diverse, equitable and accessible organization. We are dedicated to having a workforce that reflects the diversity of York Region with a variety of perspectives and lived experiences. We welcome and encourage applicants from equity-deserving groups, including Indigenous, Black and racialized people, 2SLGBTQ+ communities, people with disabilities and individuals with lived experience of homelessness.

We recognize that lived experiences shape the way individuals navigate the workplace, and we are committed to fostering an inclusive and equitable environment. If you are a member of an equity-deserving group and feel comfortable sharing this with us, we welcome you do so. This information is completely voluntary and will be used solely to help us improve our hiring practices and workplace inclusivity.

Accommodation will be provided throughout the hiring process in accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA). Applicants that require accommodation during the recruitment process are encouraged to notify the People and Culture Department when contacted for an interview. We will work with you to meet your access needs in an equitable and inclusive way.



Upon joining 360kids, you'll be welcomed into a fun and collaborative environment where we truly value our employees and want to see them succeed. We thank everyone for their interest and appreciate the time put into applying, but only those selected for an interview will be contacted.