Job Description

Child and Youth Care Worker


Reporting to the Director of Integrated Child Youth and Family Services (iCYFS) and the Manager of CYFS, the CYFS Child and Youth Care Worker (CYCW) provides emotional support and coaching to adults, youth and/or children. Services include behavioural stabilization, social skill development, connecting participants and their families to community resources and parent education. Work with participants can occur on a one-to-one basis and/or in small group environments. The CYFS CYCW assists participants in identifying, understanding, and overcoming personal/family problems, and in establishing and achieving realistic goals for service that are combined with goals put forward by the referring individual.


Wage: $22.00 per hour

Hours: 25 hour per week, Part-Time, Monday - Friday, daytime and evening availability will be required to meet our clients' needs.

Location: Nanaimo, BC

Term Position:

This is a temporary maternity leave coverage role, anticipated to begin November 2025 (exact start date TBD). The position is expected to last 12-18 months.


Duties and Responsibilities


BGC Values Core Value


Adhere, demonstrate implementation and role model all the BGC Canada Values:

Belonging: 'We welcome everyone in a safe, accepting environment based on belonging and positive relationships' Respect: 'We ensure that everyone - children, youth families, volunteers, employees - is heard, respected, valued and treated fairly' Encouragement and Support: 'We encourage and support every child and youth to play, learn and grow to achieve their dreams' Working Together: 'We work together with young people, families, volunteers, our communities and government' Speaking Out: 'We speak out for children, youth and families so that we can make our world better'

Client Caseload Job Responsibilities:

Demonstrate and apply general knowledge and skills of the role into work with clients and their families including awareness and demonstrated access of local community resources and activities (recreational and therapeutic) Identifies social, economic, recreational, and educational services in the community that will meet participant needs and assists clients/caregiver/parent(s) with access. Demonstrates awareness and ability around advocacy and advocacy strategies. Acts in the best interest of the client and/or family and takes the appropriate steps to promote and advocate their needs with the community and the community care team. Facilitates physical, recreational, social, and educational activities one on one and in small groups. Meet with participants, prepare case histories, and obtain background information. Assesses the participant's suitability for the CYFS Program and make referrals to other suitable programs within the BGCCVI and/or outside agencies in the community. Assists the case management team to identify participant needs, concerns and strengths. Provides input to the development of participant goals and objectives while ensuring client and family involvement in the planning and implementation of services by sharing authority and responsibility. Designs and implements 1-1, group work and behavioural guidance with sensitivity to client's age, development, diversity, needs and wants and uses evidence-based theories, practices and resources to facilitate goal work. Monitors participant's progress and evaluates their identified outcomes on an ongoing basis. Recommends changes or improvements to child/family program plans through Assessment, Interim and Discharge reports. Recognizes potential crisis situations, analyzes such situations accurately, develops strategies to deal with such situations, and informs the program manager when such incidents arise. Provides emotional support and feedback to participants (and their families). Assists participants in attending appointments and provides transportation when necessary. Teaches and role models life skills and behaviour management to participants and their caregivers. Serves as a positive role model to all program participants and constantly role models appropriate behaviour and interpersonal interactions with clients, caregivers, and parents. Maintains all necessary participant and program reports and statistics. Is skilled in utilizing computer client information systems and ensures that all required documentation is accurate and complete. Maintains contact with other agencies, professionals, government officials, and the community. Performs other related duties as required.

Administrative and Reporting Responsibilities

Completes all client electronic and physical file requirements in alignment with the program timelines including but not limited to client case notes, reports, and forms. Completes all administrative tasks and responsibilities in an accurate and timely manner including but not limited to mileage, expenses, and acknowledgements. Provides the Manager of CYFS and/or Director of iCYFS with caseload and program related outcomes (i.e., Time tracking) on a regular and consistent basis; or as needed. Actively participates in and contributes to organizational programs including Performance Management, staff supervision and team meetings.

CYFS Program Responsibilities

Demonstrates the ability to work with a wide range of ages, diagnosis, and family structures. Understands and incorporates systems and theory around communication, group dynamics and attachments. Always approaches work with clients, families and coworkers from a person centered, trauma informed practice. Incorporates wellness practices into personally lifestyle and uses vacation and sick time appropriately. Ensures that all professional relationships follow procedures regarding confidentiality and consent for release and request of information. Is aware of and follow all JOHSC and organizational safety requirement & procedures and keeps up to date with JOHSC Committee Meeting Minutes and communications. Ensures knowledge and consistent regular use of organizational systems including email correspondence, Outlook calendar, group messages and check in procedures as outlined in detail in the staff manuals Contributes towards agenda and conversation topics in team meetings, group training and case consultation. Uses tools and equipment appropriately and effectively. Includes but is not limited to computer, cell phone, safety equipment, fleet vehicles, sports protective gear and personal protective equipment (PPE) to avoid transmission of illnesses. Contributes and actively participate in organizational and program duties including but not limited to, program shopping, group planning and event planning. Regularly contributes and takes responsibility for the cleaning & maintenance of program equipment, fleet vehicle(s) and program locations/facilities.

Collaboration and Organizational Culture:

Sits and/or contributes to organizational committees and groups including but not limited to events, fundraising & JOHSC. Attends community meetings and groups including but not limited to STAR, Youth Advocates. Regularly attends and contributes to BGCCVI events and functions including but not limited to Annual General Meetings, special events, presentations, and training sessions. Contributes to a positive work culture through respectful communication, mutual appreciation/respect, shared interests and empathy with coworkers and clients. Collaborate, share information and resources, and support other staff and programs at BGCCVI.

Qualifications


Education

A degree in Social/Human Services or a combination of education and experience is required for this position. Valid First Aid/CPR certificate approved by Community Care Facilities Licensing.

Experience

At least one year's previous work experience in a similar environment is required. Previous direct program delivery experience in the community social services sector with a demonstrated working knowledge of a specific community-based program and related provincial and community support is required.

Special Considerations

This position requires the ability to work in a stressful environment often dealing with clientele in crisis situations brought about by social and family problems. The ability to function independently frequently under pressure while managing multiple priorities and tasks, including emergency situations is an ongoing expectation of this position. This position requires the CYCW to have access to a safe and reliable vehicle. The position also requires regular transportation of clients. As a result, the CYCW must present and maintain a clean driver's abstract.

BGC Central Vancouver Island is an equity employer and encourages applications from persons with disabilities, members of visible minorities, Indigenous people, people of all sexual orientations and genders, and others who may contribute to a diverse and inclusive staff team.