Job Description

Company Overview

Pearl West is building the future of consumer brands--fast, focused, and performance-driven. Think mini-Unilever without the bloat of traditional private equity or the stale DTC playbook.

We own and operate six brands across beauty, supplements, sports nutrition, skincare, and pet care, with a combined run rate of $40M+ USD and growing rapidly. Our model: acquire profitable $2M+ EBITDA brands, scale them aggressively, and position them for exit within three years.

Our mission is unapologetic: build unforgettable brands and exit them at their peak. Backed by seasoned operators, deep e-commerce expertise, and strong capitalization, we move fast, cut the noise, and execute relentlessly.

If you value clarity over chaos, speed over politics, and results over theater--you belong here.

Role Overview

We're hiring a Chief of Staff to partner with our CEO and COO. This isn't a traditional gatekeeping role--it's about amplifying executive impact. You'll run point on critical workflows, streamline priorities, and ensure leadership operates at peak efficiency.

This is a full-time, hybrid role (Vancouver-based, flexible). You'll have direct exposure to high-stakes projects, confidential initiatives, and the decision-making that shapes our company's trajectory.

Key Responsibilities

Optimize Executive Operations - Own calendars, inboxes, and workflows to maximize leadership focus on high-leverage priorities. Drive Cross-Team Communication - Capture action items, assign ownership in ClickUp, and ensure follow-through. Track Projects & Priorities - Monitor key initiatives, flag risks early, and hold teams accountable to deadlines. Enable Information Flow - Be the hub between executives and teams--clear, fast, aligned. Prep & Follow-Up - Build briefing notes, agendas, and consolidated updates to keep meetings outcome-driven. Improve Processes - Spot inefficiencies and design better systems, tools, and templates. Confidential Support - Handle sensitive information with discretion. Run Logistics - Manage travel, events, and scheduling seamlessly.
Key Performance Indicators (KPIs)

Meeting Efficiency - 90%+ of meetings produce clear action items logged in ClickUp. Calendar Optimization - <5% reschedule rate; >80% of exec time on top priorities. Task Execution - 90%+ of assigned actions completed on time. Communication Speed - Cut internal follow-up turnaround by 25%. Process Innovation - Launch at least 3 new efficiency-boosting systems/tools in Year 1.
Success Benchmarks (30-60-90 Days)

First 30 Days

Shadow CEO/COO to master workflows, priorities, and communication style. Deep-dive into Pearl West brands, playbooks, and operating model. Take over scheduling, inbox triage, and meeting prep.
First 60 Days

Independently manage executive deliverables and follow-ups. Roll out organizational systems that boost leadership productivity. Coordinate at least one cross-functional initiative end-to-end.
First 90 Days

Operate as a trusted partner--anticipating needs and driving outcomes proactively. Fully own investor/board reporting cadence. Deliver measurable efficiency gains and time savings for executives.
Required Skills & Qualifications

Must-Have Skills

5+ years supporting C-level execs in fast-paced, high-growth environments. Exceptional organizational and time-management skills. Advanced proficiency with G-Suite, Slack, and project tools (ClickUp/Asana). Sharp business acumen--able to turn vision into execution. Excellent written and verbal communication. Proven discretion handling sensitive information.
Nice-to-Have Skills

Background in e-commerce, private equity, or high-growth consumer brands. Familiarity with financial reporting and KPI dashboards. Bilingual (English + Spanish or French). Growth-stage/startup experience.
Experience & Education

5+ years supporting C-level executives in fast-paced environments. Bachelor's degree in business, communications, or related field preferred. Prior experience in growth-stage or startup environments strongly valued.
Who Should Apply?

Apply if you:

Thrive under pressure and in high-speed environments. Anticipate problems before they arise. Want direct impact on executive performance and company outcomes.
Skip this role if you:

Need heavy structure, direction, or handholding. Get rattled by shifting priorities or fast pivots.
Why Join Us?

Growth & Career Development: Direct exposure to leadership, investors, and scaling a portfolio of brands. Work Culture: No politics. High-performance, collaborative, and outcome-driven. Compensation & Benefits: Competitive salary, equity upside, flexible work arrangements, and wellness perks. Unique Perks: Annual team retreats, learning budgets, and the chance to shape a company on the rise.
Compensation & Benefits

Growth & Development - Work directly with leadership, investors, and brand operators. Culture - No politics. High-performance, collaborative, outcome-driven. Compensation - $85K-$110K CAD DOE + performance bonus + equity. Flexibility - Hybrid role in Vancouver (or Montreal) with autonomy. Benefits - Health, dental, mental health support, flexible PTO. Perks - Annual retreats, wellness programs, learning stipends.
Application Process

Step 1: Submit resume + cover letter. Send your applications here: https://jobs.pearlwestgroup.com/apply/H35PrEFUqY/Chief-Of-Staff-Vancouver-Based Step 2: Screening call with HR. Step 3: Final interview with CEO & COO.
Job Type: Full-time

Pay: $85,000.00-$110,000.00 per year

Benefits:

Company events Dental care Employee stock purchase plan Extended health care Paid time off Store discount Vision care Work from home
Work Location: Hybrid remote in Vancouver, BC V6E 3W1