Job Description

Leading the future in luxury electric and mobility

At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.

We plan to lead in this new era of luxury electric by returning to the fundamentals of great design - where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.

Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we're providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

Chef de Marche (Market Leader)

Nos Chefs de Marche sont des professionnels aguerris du commerce de detail, strategiques et naturellement charismatiques. Dans ce role, vous serez responsable de la performance globale et des initiatives de marketing local ou regional. Le Chef de Marche assure la gestion et la supervision du studio Lucid dans un environnement de vente au detail.



Vous serez appele a diriger votre equipe par la formation, le coaching, la motivation, la fixation d'objectifs et la gestion des performances de vente. Vous aurez egalement la responsabilite de creer des opportunites marketing et evenementielles dans votre marche local afin de maximiser la visibilite de la marque Lucid et de recruter de nouveaux proprietaires Lucid.



Votre succes sera mesure par votre capacite a atteindre vos objectifs et a prendre en charge les operations globales de votre marche : accroitre la notoriete de la marque, optimiser la performance et le developpement de votre equipe, et assurer la gestion operationnelle du studio. Pour reussir chez Lucid, vous devez etre axe sur les resultats, oriente vers l'action et determine. Vous avez la passion et la capacite de creer des experiences client exceptionnelles.

SANTE DE L'ENTREPRISE

Demontre une mentalite d'entrepreneur avec la capacite d'analyser les rapports de ventes, d'identifier les tendances commerciales et les opportunites de marche, et d'elaborer des plans pour en tirer parti. Reste informe des developpements micro et macroeconomiques, incluant les opportunites de marketing communautaire et les conditions economiques influencant votre marche ou region. Developpe des strategies de vente et de marketing pour atteindre ou depasser les objectifs (ex. identifier des opportunites locales de marketing et d'evenements afin de stimuler les ventes). Recherche l'excellence dans toutes les spheres de l'entreprise et vise constamment a depasser les attentes pour son marche. Identifie les obstacles techniques, operationnels ou organisationnels et propose des solutions adaptees. Produit et analyse des rapports sur les ventes, les depenses et autres indicateurs cles (KPI).

GENERATION DE LA DEMANDE

Responsable de la croissance de la part de marche de Lucid et de la mise en oeuvre des programmes de marketing au detail. Identifie, planifie et execute des plans marketing percutants et efficaces pour accroitre la notoriete et les ventes dans le marche local ou regional. Developpe, soutient et fait evoluer l'image et la notoriete de la marque Lucid au niveau du detail afin d'attirer une clientele de qualite dans nos studios. Gere le budget marketing et evenementiel, y compris la gestion des fournisseurs, les depenses locales et les indicateurs de performance.

EXPERIENCE CLIENT

Responsable de l'experience vecue et percue par le client a travers les initiatives de marketing et de marque. S'assure que chaque point de contact genere une experience positive et une fidelisation. Gere efficacement et rapidement les escalades clients.

ENGAGEMENT DES EMPLOYES

Leader inspirant et motivant, dote de solides competences operationnelles, engage a offrir une experience client exceptionnelle dans une approche efficace. Planification de carriere : definit des objectifs individuels et d'equipe et met en place des programmes de developpement des employes. Gestion des talents : identifie les talents a fort potentiel lors du processus d'embauche et developpe des plans de releve pour repondre aux besoins actuels et futurs. Resout efficacement et rapidement les enjeux lies aux employes et a la securite en collaboration avec les ressources humaines et les equipes concernees. Fixe des objectifs clairs pour l'equipe et veille a ce que les processus et routines soutiennent la creation de nouveaux proprietaires et l'atteinte des cibles du studio. Participe aux operations quotidiennes lorsque necessaire.

Qualifications

Diplome universitaire ou experience equivalente. 8+ annees d'experience en gestion d'equipes de vente, avec un historique avere de depassement des objectifs. Experience dans l'automobile, un atout. Capacite a prendre des decisions basees sur les donnees et a responsabiliser l'equipe selon les KPI. Experience demontree dans l'elevation d'une marque grace a des initiatives marketing et evenementielles mesurables et quantifiables. Experience en gestion des ventes et en obtention de resultats par le biais des autres. Experience dans un contexte de demarrage ou de lancement de nouveau produit dans un environnement de detail en evolution. Capacite a prioriser plusieurs projets et a respecter des delais critiques. Excellentes competences en communication orale et ecrite. Approche efficace et eprouvee en gestion des ventes et operations de vente. Sens aigu du detail et souci constant d'excellence. Capacite a etablir des relations de collaboration et a agir comme partenaire respecte et digne de confiance. Maitrise de Microsoft Office, des outils CRM (ex. Salesforce) et des systemes d'affaires au detail. Disponibilite pour travailler les soirs et fins de semaine en environnement de detail. Permis de conduire valide et dossier de conduite sans tache. Capacite d'obtenir les licences provinciales requises, le cas echeant. Exigences physiques : capacite de se pencher, tourner, s'accroupir, atteindre et rester debout sur de longues periodes, avec ou sans accommodement raisonnable.





Our

Market Leaders

are strategic seasoned retail professionals and naturally charismatic leaders. In this role, you will be responsible for leading the overall performance and outbound marketing efforts of the local or regional market. The Market Leader has management and oversight for the Lucid studio in a retail environment.



You will be challenged to lead your team through training, coaching, motivating, goal setting and sales performance. You will be tasked with creating marketing and event opportunities in your local market that will maximize Lucid's brand exposure and create more Lucid owners.



You will be measured by your ability to achieve targets and accountable for overall market operations, increasing brand awareness, driving optimal team performance, team development, and maintaining store operations. To succeed at Lucid, you must be results driven, action oriented, and hard working. You have a passion for and the ability to create exceptional customer experiences.

BUSINESS HEALTH

Demonstrates a business owner mindset with the ability to analyze sales reports and identify business trends, and market opportunities and develops a plan to capitalize on Stays abreast of micro and macro market developments such as grass root marketing opportunities and wider economic conditions that will influence your local market or region. Develop sales and marketing strategies in order to meet or exceed targets such as identify local marketing and event opportunities to drive sales Drive for excellence in all areas of business focused on reaching expectations for respective location Can identify technical, operational, and organizational roadblocks and provide proposed solutions. Generate and analyze reports on sales, expenses and other KPIs

MARKET DEMAND GENERATION

Ownership of aligned market and growing Lucid's market share and oversees deployment of retail marketing program Identify, plan and execute compelling and efficient marketing plans aimed at generating increased awareness and sales in local market or region Develop, support, and evolve Lucid's brand awareness and image at the retail level in order to drive quality traffic and awareness to our sales studios. Manages marketing and event budget and is responsible for vendor management, local spending and KPIs

CUSTOMER EXPERIENCE

Responsible for how the customer will experience and interpret the Lucid brand through marketing and branding efforts. Ensure every customer touchpoint creates customer advocacy Manage escalations quickly and effectively

EMPLOYEE ENGAGEMENT

Inspirational and motivational leader, possess a strong operational skillset and is dedicated to providing exceptional customer experiences through the lens of efficiency. Career pathing: Define team and individual goals and implement employee development programs Studio Talent: Identify high potential talent through hiring process and effectively identify and develop succession plan for current and future talent needs of the business Resolve all people and safety issues in a timely and effective manner, collaborating with Human Resources and appropriate teams effectively Ownership of team and set individual goals, ensuring processes and routines are conducive to building pipeline and creating owners in order to reach studio goals Assist with daily operations as needed

Qualifications:

Bachelor's degree or equivalent experience 8+ years of team sales management experience with proven track record to meet or exceed goals

Automotive experience preferred

Experience making data driven decisions and holding the studio accountable to KPI's Proven experience elevating a brand through marketing and event efforts with measurable, quantitative results Experience leading sales management and driving results through others Experience in a start-up or new product launch environment in an ambiguous retail environment Ability to prioritize multiple projects and adhere to business-critical deadlines Excellent written and verbal communication skills Effective and proven approach to sales and sales operations Impeccable attention to details Acts with urgency and champions excellence in all company objectives Ability to develop collaborative relationships acting as a well-respected, trusted partner with whom others want to work Proficient in Microsoft Office products, CRM tools (i.e. Salesforce) and retail business systems. Ability to work evenings and weekends in a retail environment Valid driver's license with a clean driving history Ability to obtain appropriate state licensing, where applicable Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation.




Chez Lucid, nous ne faisons pas que valoriser la diversite - nous la celebrons! Lucid Motors est fiere d'etre un employeur offrant l'egalite des chances. Nous nous engageons a assurer l'egalite en matiere d'emploi, sans egard a la race, a la couleur, a l'origine nationale ou ethnique, a l'age, a la religion, au handicap, a l'orientation sexuelle, au sexe, a l'identite et a l'expression de genre, a l'etat civil, ainsi qu'a toute autre caracteristique protegee par les lois et reglements provinciaux ou federaux applicables.





At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

Additional Compensation and Benefits

: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid's equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)



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To all recruitment agencies

: Lucid Motors

does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.