Job Description

We're Hiring! Become a Team Lead at Chatime Markville Mall!

Love bubble tea? Passionate about leading a team and creating great customer experiences? Join us at

Chatime Markville Mall

as a

Team Lead

and help guide our Tearistas while keeping the store running smoothly!

What You'll Love:

A fun, energetic, and supportive work environment Hands-on leadership training and growth opportunities Flexible scheduling to fit your lifestyle Staff discounts and perks A chance to build your management skills in a fast-paced setting

Your Key Responsibilities:

Lead and support Tearistas during daily operations Deliver excellent customer service and resolve customer concerns Oversee drink quality, order preparation, and workflow efficiency Train new team members and reinforce company standards Operate POS systems and manage cash handling procedures Maintain a clean, organized, and positive store environment Assist with inventory checks, restocking, and opening/closing duties Foster teamwork and keep the good vibes flowing!

What We're Looking For:

Enthusiasm for bubble tea and customer experiences Strong leadership, communication, and problem-solving skills Ability to stay calm and organized in a fast-paced environment Previous experience in food/beverage or customer service (leadership experience is a plus) Flexible availability (mornings, evenings, weekends, holidays) Must be a high school graduate or equivalent

Nice to Have:

Food Handler Certification First Aid Certification Prior supervisory experience

Location:

5000 Highway 7 East, Markham, ON, L3R 4M9

Ready to Lead the Fun?

Send us your resume and availability. Only shortlisted candidates will be contacted.

Job Types:

Full-time, Part-time, Permanent

Benefits:

Company events Discounted or free drinks/food Flexible schedule On-site parking Store discount
Job Types: Full-time, Permanent

Pay: $17.60-$19.00 per hour

Expected hours: 30 - 44 per week

Benefits:

Company events Discounted or free food On-site parking Store discount
Ability to commute/relocate:

Markham, ON L3R 4M9: reliably commute or plan to relocate before starting work (preferred)
Experience:

Team Management: 1 year (required) Customer Service: 1 year (required)
Licence/Certification:

Food Handler Certification (required)
Willingness to travel:

25% (preferred)
Work Location: In person