Job Description

Company Overview

Our Values
At TD we\'re guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Making Your Well-being a Priority
A caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars - physical, financial, social and mental/emotional. In addition, we champion a safe, inclusive and supportive work environment to help colleagues feel a sense of belonging, and supported in their personal and professional growth. Through our focus on total well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes \xe2\x80\xa6 because when colleagues feel their best, they\'re more likely to do their best.

Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

How We Work
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: hybrid, onsite and primarily remote. Wherever our colleagues are working, they\'ll always have access to the TD community and experience our culture of care.

Who We Are
TD is one of the world\'s leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is a customer obsessed organization, and we are deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you\'ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we\'re here to support you towards your goals. As an organization, we keep growing - and so will you.

Department Overview

The National Builder & Realtor Operations team is accountable for the development and execution of operational strategies within the Builder and Realtor space. Our team works in an exciting and dynamic area and contributes towards TD\'s Real Estate Secured Lending growth by supporting strategies to drive the development of deep and long-lasting relationships between TD Mobile Mortgage Specialists (MMS) and third-party Centres of Influence (COI). The relationships between COIs and MMS professionals can help our customers achieve their homeownership goals.
The National Builder & Realtor Operations team is accountable for the development and execution of operational strategies within the Builder and Realtor space. Our team works in an exciting and dynamic area and contributes towards TD\'s Real Estate Secured Lending growth by supporting strategies to drive the development of deep and long-lasting relationships between TD Mobile Mortgage Specialists (MMS) and third-party Centres of Influence (COI). The relationships between COIs and MMS professionals can help our customers achieve their homeownership goals.

Job Requirements

• Visionary leader with demonstrated experience of effective coaching and relationship building with COIs.
• Business acumen: strategic thinking, business process development, analytical and problem-solving skills
• Previous business development and sales management experience at the B2B and B2C level.
• Experience leading and implementing acquisition strategies.
• Skillful negotiator and partnership skills to balance partner input but remain objective to reach the right outcome - ability to stay resilient under pressure.
• Demonstrated relationship building skills and proficient at making things happen through the use of positive influence.
• Excellent judgment, impact and influence capability, with a demonstrated ability to work effectively with leaders at all levels across a broad range of internal and external stakeholders.
• Organizational awareness and resourcefulness - understanding of whom to engage in order to identify solutions and resolve issues.
• Excellent communication and presentation skills - professional, confident, transparent and concise communicator (verbal and written); with the ability to simplify complex information.
• Enthusiastic self-starter with ability to organize, prioritize and manage multiple tasks.
• Ability to deal with ambiguity and changing priorities in a fast-paced environment.
• Being a TD ambassador, and exemplifying TD\'s values when interacting with external partners.
• Customer-focused, with an understanding of how change impacts and/or adds value to our customers, colleagues and business partners.
• Subject matter expert on TD\'s Referral Rewards Programs and the realtor competitive landscape.
• Deep understand of TD\'s Real Estate Secure Lending products, policies and pricing.
• Strong analytical skills and able to use data to support actionable recommendations.
• Proficient with Microsoft Office: Word, Excel and PowerPoint.

Hours

37.5

Job Details

The Channel Acquisition Manger role is a key business development position within the National Office, Specialized Home Financing department that reports to the Senior Manager, National Builder & Realtor Operations. The successful candidate will work with internal and external partners to expand TD\'s market share by increasing quality third-party COI referrals. The primary focus will be to strategically develop and implement change to drive partnership engagement at the Business to Business (B2B) and Business to Customer (B2C) level in the realtor space.

Key accountabilities include:

• Actively manage realtor partnership and sponsorship opportunities to develop and implement strategies to position TD as the financial institution of choice.
• Deepen high-value realtor relationships by establishing reoccurring connections with Realtor Brokerages and their respective agents to source new opportunities.
• Use a disciplined approach to a rigorous and transparent sales management process, which includes planned sales activities, coaching and regular ongoing documented summaries and tracking.
• Lead, coach and develop MMS colleagues to provide exceptional service to realtor offices/partnerships including but not limited to pipeline management, advice-giving strategies, customer solutions and sourcing new opportunities.
• Become TD\'s brand ambassador at realtor related industry events to build positive relationships with new and existing Relator Brokerages.
• Enhance TD\'s relationship with Realtor Broker Owners, deepen engagement with existing members of TD\'s Volume Bonus Program and onboard new members to the program to drive referrals.
• Develop a deep understanding of the realtor competitive landscape, including, but not limited to products, processes, offers and performance ecosystems at other financial institutions.
• Contribute towards the development of acquisition strategies and Key Performance Indictors (KPI) to acquire and deepen COI relationships in the realtor space.
• Liaise with Product, Policy, Marketing and Risk partners to deliver relevant and competitive offer packages.
• Partner with the Geospatial team to derive meaningful insights to develop and update acquisition strategies and forecasts.
• Support the development and execution of an annual business plan for realtor opportunities and demonstrate accountability to plan by updating leadership on progress, address concerns and highlighting successes.
• Contribute to operational improvements to streamline processes and procedures to enhance service to our MMS partners and external partners.

Workplace Model

Remote

Inclusiveness

Our Commitment to Diversity, Equity, and Inclusion
At TD, we\'re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We\'re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

How We\'re Helping Make an Impact in Communities
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That\'s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It\'s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

Accommodation
Your accessibility is important to us. Please let us know if you\'d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Additional Information

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Business Line

TD Canada Trust

Job Category - Primary

Sales & Business Development

Job Category(s)

Sales & Business Development

Job Family

Retail Sales & Service

Time Type

Full Time

Employment Type

Regular

Pay Details

We\'re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.

TD Bank