Job Description

Role: Change management Lead - Prescribers and Clinicians
Location: Fredericton, New Brunswick (Remote)
Duration: 485 days (Till August 24th, 2027)
Mandatory Requirements

• Post-secondary education in a health-related discipline. Consideration may be given to those with equivalent training and relevant experience.
• Must have at least 5 years of experience in a senior-level change management or healthcare leadership role (e.g., Change Lead or Sr. Specialist) leading transformation initiatives where healthcare providers were directly impacted.
• Must demonstrate experience managing change related to clinical documentation, clinical workflow, and/or large-scale healthcare technology projects (e.g., Clinical Information Systems, EHRs, or digital transformation projects) with clinical user groups.

Desirable Skills and Attributes

• Demonstrated experience leading and managing change initiatives. While demonstrating the ability to develop and execute effective change management strategies, communications, and engagement plans in complex, dynamic environments - Particularly those involving technology-enabled transformation and a high degree of ambiguity.
• Demonstrate 7+ years of experience working in a healthcare setting, with at least 5 years in a change leadership capacity.
• Must include significant experience designing and leading change strategies for clinical stakeholders, including prescribers and clinicians, in complex transformation initiatives.

Must demonstrate ability/experience with:

• Leadership of clinical change strategies
• Deep engagement with healthcare providers
• Collaboration with CMIOs, CNIOs, and clinical leaders
• Development of clinician readiness and engagement strategies
• Demonstrated experience as a Senior Change Manager or Change Management Lead in a clinical CIS transformation context where healthcare providers are directly impacted by the change. Including experience developing fit for purpose clinical engagement and readiness strategies, communicating benefits and impacts, and supporting adoption.
• Experience leading CIS adoption and change impact assessments
• Development and oversight of change plans and adoption metrics

• Facilitation skills: demonstrated experience in leading change workshops or education sessions with healthcare providers working in public healthcare settings, with specific examples of understanding clinical workflows, terminology, and stakeholder dynamics.
• Candidate can demonstrate bilingualism in French and English (Written and verbal), able to lead engagement, communications, and training initiatives in both languages.
• Candidate demonstrates a strong proficiency of Microsoft Office 365 suite (Excel, Word, PowerPoint, Visio, Outlook, Teams), Zoom, and Atlassian's JIRA software in a workplace setting with hands on experience.
• Candidate has formal training in change management methodologies, such as Prosci, ACMP, or equivalent, with the ability to apply structured approaches to organizational change.