Job Description

ABOUT US

Turning Leaf is a non-profit, charitable organization that provides person-centered, crisis and treatment services to low and high-risk vulnerable and marginalized individuals living with mental illness and intellectual challenge in our community.

We are proud to be recognized as one of Manitoba's Top Employers of 2025. This honour distinguishes Turning Leaf as a leader in our industry, and as one of the top places to work in the province.

Turning Leaf's support is customized to every individual's needs and risk level. We offer crisis-intervention and treatment services, community support, day program services, residential support (including emergency housing, 24-hour homes, cluster housing, and home share), a harm reduction program, clinical services, indigenous services and more.

WHO WE SUPPORT

The participants of our programs are often deeply impacted by their circumstances which can become barriers to living safely and independently in the community. Trauma, homelessness, poverty, addictions, discrimination, sexual exploitation, societal stigmas, and lack of access to resources are some of the barriers our participants face every day.

MAKE AN IMPACT

Being a part of the Turning Leaf family means you will have the opportunity to make a direct and positive impact on people's lives every day. The work is challenging in all the best ways and deeply rewarding. Many of our employees say they have found their life's purpose while working here.

Turning Leaf provides ongoing, meaningful training to ensure we remain an industry leader and that our employees have the skills and confidence to be successful in their careers. We are an organization that pledges to uphold a workplace culture of inclusion, diversity, compassion, and respect.

We are growing more and more all the time and we are always hiring. If you feel called to be a part of the Turning Leaf team, please apply today.

CFS Direct SUPPORT WORKER JOB SUMMARY

Turning Leaf Support Services' Intensive Home Supports (IHS) Program is designed to provide 24-hour, in facility, person-centered supports to individuals who are living with intellectual challenge, developmental disability and/or mental illness.

CFS Direct Support Professionals will work directly with our participants in helping set goals and making healthy life choices. Direct Support Professionals will work closely with and report to the IHS Supervisors to observe, plan, implement and execute programs and activities that promote and encourage learning and development in daily living, social and life skills.

ESSENTIAL REQUIREMENTS

As this is a female participant home, only female applicants will be contacted.

Cover letter and updated resume 18 years of age or older Available anytime 35 - 40 hours p/week (Full time) Available anytime 15 - 25 hours p/week (Part time) Clear Criminal Record Check with Vulnerable Sector Check, Adult Abuse Registry Check and Child Abuse Registry Check (no older than three months) A Child and Youth Care Certificate or Post-Secondary Education in a related field is an asset. An understanding of aboriginal culture and issues facing youth in care is an asset. Knowledge of CFS licensing protocols and procedures is an asset. Valid Standard First Aid / CPR Certification Minimum one-year direct support experience working in a residential or community setting. Three employment references

QUALITIES AND QUALIFICATIONS

CFS Direct Support Professionals should demonstrate emotional awareness and have the ability to remain calm in escalated situations. Direct Support Professionals are encouraged to engage in interpersonal relationships judiciously, empathetically, and professionally while executing their responsibilities and providing person-centered supports. In addition, Direct Support Professionals must possess experience with and skills in:

Working with adults who are living with an intellectual challenge, mental illness and who are in conflict with the law De-escalating aggressive behavior Conflict resolution skills Aptitude towards managing crisis Excellent written and oral communication skills General knowledge of electronic reporting

SUMMARY OF JOB DUTIES AND RESPONSIBILITIES

Care and supervision of the residents-includes, but is not limited to:

Helping residents with daily activities Helping residents with daily activities Monitoring and/or administering medications. Monitoring basic medical care and follow-ups Maintaining required records Encouraging residents to participate in social/recreational activities this will include supporting participants in community-based settings. Dietary/food services including preparing/serving meals. Domestic support/facility maintenance including and not limited to cleaning, laundry, trash removal etc. Attend training and staff meetings when necessary; they are to be treated like a scheduled shift. Written reports are maintained throughout your shift as per licensing standards. Successfully create and submit incident reports when required. Other duties as assigned

BENEFITS

Health Benefits (Full-time employees) GRRSP Program (optional) Paid Wellness Time (Full-time employees) Bereavement and Compassionate Care Time Mileage Reimbursement (when applicable) Employee Assistance Program (EAP) Paid training (First Aid/CPR, NVCI, VPA, etc.)

HOW TO APPLY

Applicants can express their interest by submitting a cover letter that clearly demonstrates why they are the ideal candidate (cover letters must cite specific examples congruent with the posting requirements) along with their resume to careersmb@tlservices.ca We thank all applicants, but only those being considered for an interview will be contacted.

Turning Leaf welcomes applications from people with disabilities. Applicants with disabilities may request reasonable accommodation relating to the materials used and/or activities throughout the application and selection process. We thank all applicants, but only those being considered for an interview will be contacted.

Turning Leaf Support Services is committed to fostering and upholding an inclusive workplace that reflects the diversity of the communities we serve, including Indigenous Peoples. We believe in creating opportunities for everyone to thrive by embracing diverse perspectives, experiences, and identities. We encourage candidates from Indigenous communities, minoritized groups, underrepresented groups, and all walks of life to bring their unique talents to our team

Job Types: Full-time, Permanent

Pay: $17.00-$18.50 per hour

Benefits:

Casual dress Dental care Employee assistance program Extended health care Flexible schedule RRSP match Vision care Wellness program
Experience:

support work: 1 year (required)
Licence/Certification:

drivers license with reliable vehicle (required)
Work Location: In person