Job Description

Job Overview

The Certified Rehabilitation Assistant works under the direction and supervision of licensed Physical Therapists to help deliver high-quality rehabilitation programming. This role involves direct patient interaction, delegated treatment activities, administrative tasks, and collaboration with LPNs, orthopedic technologists, and x-ray technologists to ensure efficient patient flow throughout the clinic.

Duties and Responsibilities

Clinical Support

Assist Physical Therapists in carrying out established treatment plans, including therapeutic exercises, balance and mobility training, functional activities, and home exercise reinforcement. Monitor patients during therapy activities, reporting progress, tolerance, or concerns to supervising therapists. Set up, adjust, and clean equipment prior to and following treatment sessions. Provide patient education regarding exercise performance, mobility safety, and clinic procedures (within delegated scope). Support PTs in preparing patients for assessments, bracing, taping, gait training, and post-operative rehabilitation tasks.

Multidisciplinary Collaboration

Coordinate with LPNs, orthopedic technologists, and x-ray technologists to support smooth transitions between treatment, imaging, and clinical areas. Participate in team huddles, patient flow coordination, and communication updates. Report safety concerns, patient changes, or treatment issues promptly to the appropriate clinician.

Patient Interaction & Customer Service

Greet, guide, and support patients throughout their visit, ensuring comfort and safety. Explain clinic processes, follow-up instructions, and exercise reminders as directed. Assist with patient transfers, mobility support, and safe use of assistive devices.

Documentation & Administration

Chart delegated interventions and patient observations according to clinic policy and Alberta standards. Assist with appointment coordination, follow-up reminders, and general administrative flow. Maintain supply levels, prepare treatment spaces, and support clinic organization.

Equipment & Clinic Operations

Prepare therapy tools, modalities (heat/ice, TENS, etc.), and exercise equipment according to therapist instructions. Ensure cleanliness and adherence to infection control standards. Support orthopaedic technologists in non-clinical preparation tasks such as room setup and stocking materials.

Professional Conduct

Practice within the delegated scope outlined by Physiotherapy Alberta standards of practice. Maintain confidentiality in accordance with FOIP/HIA legislation. Engage in ongoing learning, training, and skill development. Demonstrate professionalism, teamwork, and patient-centered care at all times.

Accountabilities

Certified Rehabilitation Assistant staff will report and be accountable to the Associate Allied Healthcare Services Clinic Manager for supervision of tasks, direction of day-to-day tasks, and any and all scheduling.

Qualifications

Rehabilitation Assistant Certificate / Diploma from a recognized Canadian program (or equivalent education). Experience working in a physical therapy, orthopedic, or rehabilitation setting is an asset. Current CPR/First Aid certification (or willingness to obtain). Strong communication and interpersonal skills. Ability to work effectively in a fast-paced, multidisciplinary environment. Physically able to assist patients with mobility, transfers, and equipment handling

Soft Skills

Skill sets specific to working within ZerOne Athleticare:

Patient-centered approach to care

Professionalism and confidentiality

Strong Microsoft Office Suite skills (Outlook, Excel, and Word) Detail oriented and comfortable working in a fast-paced office environment Exceptional verbal and written communication skills Superior organization skills and dedication to completing projects in a timely manner
Skill sets ZerOne looks for in all its future employees:

Strong and efficient communication and delineation skills. Ability to work effectively on a team. Quick and effective problem-solving. Critical thinking, the ability to analyze information objectively. Adaptability in a fast paced and changing environment. Strong time management. Leadership and the ability to be led. Self-motivated and self-starters with a strong creative drive.

Terms of Work

ZerOne believes in fair and competitive compensation rates for all its employees:

Open Positions

Hourly pay rates start at $18-22/hour, based on experience and fit. ZerOne Athleticare is Looking to fill a part-time need for Mondays, Wednesday, Fridays, and Saturdays, 4-6 hours each day as needed. Work will be located on-site at West Edmonton Mall Phase 1 on the 2nd floor, in the ZerOne Athleticare Clinic.
Job Type: Part-time

Pay: $18.00-$22.00 per hour

Expected hours: 10 - 20 per week

Benefits:

Flexible schedule
Work Location: In person

Expected start date: 2025-12-15