CSN Collision (Canada) Inc. safely repairs more than 200,000 vehicles a year helping Canadians get back on the road with the trust and comfort of knowing their vehicle has been returned to like new condition. Since 2002, CSN has grown to become the leader in collision repair with 350+ collision repair centers licensed across Canada, USA and Italy. In 2025, CSN has grown further to own various collision repair centers in Canada as a result of our partnership with ONCAP, the mid-market private equity platform of Onex.
Summary:
The Central Payments Analyst is responsible for managing and distributing insurance payment funds across our network of collision repair shops. This role involves accurately processing incoming payments from insurance carriers, calculating and applying rebates, fee holdbacks, and other financial adjustments, and ensuring timely and precise disbursement of funds to each shop on a weekly basis. Success in this position requires exceptional attention to detail, strong analytical and reconciliation skills, and a deep understanding of company and insurance processes. The ideal candidate will bring a continuous improvement mindset--identifying opportunities to streamline workflows and helping to automate key steps in the payment processing cycle to increase efficiency and accuracy
Primary Objectives of the Role:
Process and issue weekly insurance payments (average $3MM and growing) sorting by location and claim number
Issuing payments according to our network of 250+ collision centers including processing of all incoming and outgoing funds on Dynamics 365 and the financial institution
Verify, confirm, and issue refund requests to insurance partners on an as-needed basis
Assist in the testing and onboarding of new insurance partners to the Central Pay program
Coordinate and assist with the collection of past due receivables of network locations from insurance partners
Work with Field Operations and Insurance Relations teams to update and resolve deficiencies causing delays in insurance partner payments
Work with Field Operations and Insurance Relations teams to update and resolve deficiencies causing delays in insurance partner payments
Maintain shop and insurer information in Dynamics 365 as well as the in-house developed platform for Central Pay processing
Calculate and pay annual and quarterly insurance rebates to be paid per each insurer's agreement
Reconcile monthly and/or quarterly insurance payments and rebates general ledger accounts ensuring accuracy and completeness
Create ad hoc accounts receivable reports as requested
Act as key point of contact for inquiries from internal staff, licensees, and insurance partners regarding insurance payments
Assist in setting policies and procedures in Insurance payment processes
Continuously look at ways to improve and create efficiencies in processing insurance payment to manage future growth in the Central Pay program from insurance partners
Maintain administrative material and lists (such as SOPs, store list, contact list for AR follow-up with insurance partners etc.)
Other projects and responsibilities as assigned, including front desk duties.
Requirements
Post-secondary education in accounting or related field, or relevant experience
Minimum of 2+ years progressive accounting experience or similar experience
Ideal candidate will have a basic knowledge of accounting
This role is hybrid and based out of our corporate office in Oakville, Ontario which is open concept office, with the expectation of a minimum of 2-3 days per week working in-office
Willingness to possibly travel throughout Canada and USA (less than 5% in a year)
The ideal candidate will demonstrate excellence in:
Strong attention to detail and accuracy
Strong communication, critical thinking, and problem-solving skills
Works well in a team environment as well as independently
Proficiency (Intermediate - Excel) with MS Office programs specifically Excel accounting systems and ability to learn other applications quickly
Knowledge of Dynamics 365 Accounting System is an asset
Benefits
A dynamic and collaborative corporate environment
Professional growth and development opportunities
Competitive compensation, bonus and benefits package
* The chance to have a meaningful impact on a growing organization
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