Job Description

Description :

Central Intake Coordinator - Calgary, AB

CBI Health Group - Calgary, has an opening for a full time Central Intake Coordinator WCB. The successful candidate will be responsible for shared administrative support functions in a team environment for a number of CBI's business units in Alberta. This opportunity is well suited to someone with strong computer, analytical ability, organizational and problem solving skills and proven success for meeting deadlines and timelines.

Responsibilities will include:

• Manage all inbound referrals and coordinate with various clinics throughout Alberta
• Confirm approval by sponsor for financial coverage of recommended goods and services
• Accurately schedule and confirm clients, when appropriate, in CBI billing system
• Provide consistent messaging to Clients with regard to services offered and first visit expectations
• Complete data entry for reporting requirements, analysis, and tracking requirements
• Serve as a liaison between the Central Intake Team and the clinics
• Seek to develop more efficient methods for all processes within the network to ensure effective and efficient
• Delivery of customer service with persons that receive services from CBI Health Group

Knowledge and Attributes:

• Exemplary Customer Service
• Strong written communication skills
• Strong editing skills
• Attention to detail
• Ability to meet deadlines
• Strong contributor in team environments
• Problem solving
• Deadline oriented
• Process improvement
• Report writing

Education Requirements:

• University Degree or College Diploma or an equivalent combination of education and experience
• Previous experience in a fast paced, customer service or health care environment
• Experience working in deadline-driven environments
• Able to work well in a multi-disciplinary team and handle multiple assignments and deadlines

Join us at CBI Health - where working together makes great things happen.

CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.

We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and CBI Policies on Accommodation, a request for accommodation will be accepted as part of our hiring process. Please inform your recruiter if you have any accommodation requests.