Job Description

CDS Full Time Retail Manager in Costco - Product Demonstration
Job Locations
CA-ON-North York
Position Type Full Time
Postal Code
M3K 2C8 Requisition ID 2023-427207 Category Product and Event Demonstrations
Summary

CDS Full Time Event Manager CAN - Product Demonstration

Club Demonstration Services (CDS) is in need of an Event Manager responsible for the recruitment, hiring and supervision of in store Product Demonstrators. You will oversee product preparation and presentation, training and provide superb service to all Club members. This position requires strong communication between warehouse managers, vendors and in store Product Demonstrators including participation in new location grand openings.

CDS is the preferred in-house event marketing provider to Costco. We offer the best person-to-person marketing services in the industry, driving sales for our customers and Costco. APPLY TODAY!

What We Offer:

Set schedule of Tuesday-Saturday from 8:30AM - 5:30PM (may vary based on needs)
Work-life balance!
Medical, Dental, Vision
Short and Long-Term Disability
Generous paid time off

Responsibilities:

Recruit, train and hire part-time staff.
Oversee product preparation and presentation, including food safety and sanitation.
Train Product Demonstrators in demonstration preparation and excellent customer services.
Communicate between multiple manager, vendors and demonstrators.
Participate in new location grand openings as required.

Requirements:

High school education or equivalent.
Two to four years of related experience in retail, hospitality, or food environments.
Detail oriented with excellent leadership and communication skills.
Proven ability to lead well performing teams.
Ability to exercise independent judgement.
Able to coach and counsel employees, take correct measures as needs.
Flexibility and ability to work in a fast paced environment

The Company welcomes and encourages applications from people with disabilities. The Company will provide reasonable accommodations, accessible formats and communication supports upon request to persons with disabilities who take part in all aspects of the recruitment and selection process. If you require accommodation in connection with the application process, please contact: Recruiter, Talent Acquisition, for external applicants, or, a Supervisor for internal applicants.

Responsibilities

The Company is one of North America\'s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

As the in-house product sampling company for Costco Wholesale, CDS has friendly, professional and talented employees who provide high quality product demonstrations and marketing services to Costco Wholesale and its vendors.

The Event Manager will lead, oversee and execute performance for all warehouse demonstration activities of the organization in line with overall strategy goals. S/he will enforce processes that contribute toward the efficient operation and alignment of CDS Operations while remaining supportive of product innovation and the growth the business. The Event Manager will support the District Manager to ensure CDS remains at the forefront of the global event marketing industry and will assist in leveraging organizational resources and the customer to achieve strategic and financial objectives for CDS.

Job Duty

Direct all activities engaged in successful events, promotion and sales of vendor products
Communicate strategies and tactics to achieve sales, service and operational excellence
Support the maintenance and ongoing development of corporate governance framework, policies and procedures
Collaborate with the District Manager to evaluate various event performance metrics, including execution rates, sales performance, labor hours and operational costs and make adjustments as necessary
Achieve defined revenue and net income objectives through sales activation, strategy and expense management
Optimize customer satisfaction/loyalty through improved operations

Supervisory Responsibilities

Direct Reports

- Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources

Indirect Reports

- This position does not have guidance or mentoring responsibilities for indirect reports

Travel and/or Driving Requirements

- Travel and driving is not an essential duty and function of this job.

Minimum Qualifications

The following are the minimum job-related qualifications which

...

an individual needs in order to successfully perform the essential duties and responsibilities of the job

Education Level: (Required): A High School Diploma or equivalent.

Field of Study/Area of Experience:

2-4 Years of related experience performing similar duties in a retail, hospitality or food environment with a part time work force.

Skills, Knowledge and Abilities

Ability to Work Independently & Prioritize with minimal supervision, in order to Meet Deadlines
Supervising Skills, to include Delegating Responsibility, Training, & Evaluating Performance
Excellent Written & Verbal Communication Skills
Flexible & Adaptable, able to change & Alter According to changes in Projects or Business Environment
Track Record of Building & Maintaining Customer/Client Relationships
Ability to Direct, Lead, & Develop People
Basic Computer Skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, & web browsers
Professional Food Safety Certification required
Well Organized, Detail Oriented, & able to Handle Fast Paced Work Environment
Ability to Exercise Sound Judgement
Ability to Ensure High Levels of Service & Quality are Maintained
Conflict Management Skills
Must be able to work flexible hours and schedule, including weekends

Environmental & Physical Requirements

Field / Administrative Requirements

Incumbent must be able to perform the essential functions of the job. Work may be performed in an office, field, retail store, or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 10 kg, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). The use of proper safety practices when handling the products and/or cooking is essential.

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