Job Description

Care Coordinator Manager - Lifemark Health Group

Location: Lifemark Physiotherapy Main West & Longwood, 875 Main Street W., Hamilton, ON, L8S 4P9


The

Care Coordinator Manager

is responsible for ensuring the day-to-day operations of a clinic runs smoothly within the 'front and back' end, for both patients and staff. The position works closely with a Clinic Director/Manager or Business Lead and may manage other administrative or support staff. Responsibilities include following standard administrative processes, ensuring revenue and cash receipts reconciliation is completed accurately and timely, and providing administrative support to patients and staff.

Why Lifemark?

Working with our understanding Clinic Director and having a positive and comforting work environment Opportunity to work with a multi-disciplinary team of clinicians and the satisfaction of being on a driven team Competitive compensation with an excellent benefits package for our permanent employees Pathways for management and corporate leadership Nationally recognized brand with a strong digital presence Diverse, stable, caseload with the flexibility to integrate pre-existing clients

Qualifications & Core Competencies:

High School Diploma, G.E.D. or equivalent 1-5 years of experience in a clinical or similar environment Current enrolment or graduation from a college diploma program in a related field an asset Excellent customer service skills and telephone etiquette High degree of organizational skills and ability to prioritize and multi-task A "self-starter" with an ability to work independently and collaboratively in a team environment Ability to hit the ground running in a busy and fast-paced working environment Strong computer and data entry skills preferably in MS Office -Word & Excel New Graduates are welcome to apply

Primary Responsibilities:

Creating an environment that is welcoming and warm to the patients Dealing effectively with customer and patient inquiries as well as complaints Management of reception area Maintaining Accounts Receivable Accurately entering incoming payment and monthly deposit reconciliation Ensuring timely entry, accuracy and completeness of all patient data in the Lifemark Patient System including intake, assessment and discharge information Timely submission of forms to insurance companies and stakeholders Expense and petty cash processing and control Obtain and promote GMB reviews and coach staff on the same Accounting controls and reporting Manage payroll, including accuracy, communications and meeting deadlines Clinic office management & administration Adherence to all company protocols

Inclusion

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation

Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at

talent at

lifemark.ca

Visit and Apply today! Visit

www.lifemark.ca/careers