Job Description

Oak View Group:
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary:
The Catering Supervisor is responsible for overseeing the execution of catered events at the Penticton Trade and Convention Center, from the initial setup through to the seamless execution and post-event wrap-up. This role extends to engaging service in the premium seating areas of the South Okanagan Event Centre. We're looking for a dynamic individual who thrives in a vibrant, fast-paced environment and brings a friendly, approachable demeanor to every interaction. In addition to overseeing events, the Catering Supervisor supports our Restaurant and Catering Manager and Assistant Manager, diving into a variety of projects. The Catering Supervisor must maintain excellent attendance and be available to work events as scheduled per business needs.
This role will pay an hourly rate of $20.00-$25.00 CAD and is tip eligible
Benefits for Part-Time roles: Pension matching
This position will remain open until December 12, 2025. About the Venue:
The Penticton Trade and Convention Centre provides the perfect venue for conventions, special events, trade and consumer shows, banquets and meetings in Penticton, BC. Our team provides clients with a high quality facility, service and unparalleled hospitality. With exceptional hospitality, phenomenal food, versatility, and overall value, the convention centre has established a stellar reputation for taking care of our valued visitors, planners, and delegates. We're the Okanagan Valley's only full-service convention centre offering 60,000 sq. ft Responsibilities:

• Responsible for overseeing the service of meals to guests or directing guests to the buffet line.
• Responsible for serving beverages to guests including alcoholic beverages. Must check guest's ID to verify minimum age requirement for the purchase of alcoholic beverages.
• Responsible for assisting in recording a guest's order and relaying the order to the kitchen via P.O.S. system.
• Responsible for observing guests to respond to any additional requests and determine when the meal has been completed.
• Responsible for computing the cost of the meal and presenting the guest with the check. Accept payments and provide change as necessary.
• Responsible for ensuring tableware and linens replaced as necessary.
• Recommends certain dishes and identifies ingredients or explains how various items on the menu are prepared.
• Assists in setting up banquet functions including linens, dishware, glassware and silverware.
• Maintains sanitation, health and safety standards in work areas.
• Must show demonstrated ability to meet the company standard for excellent attendance.
• Assures that the location equipment is operable and clean prior to start of event.
• Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.
• Assists Management team with projects including training, inventory and special events.

Qualifications:

• Ability to supervise the work of others.
• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
• Ability to speak, read and write in English.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a valid food handling certificate and alcohol service permit if required by provincial or federal regulations.
• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
• Experience working in a supervisory capacity in a fast-paced restaurant or catering environment.

Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Skills Required