Job Description

Job Summary

As the Catering Sales & Operations Manager, you'll be responsible for generating catering business, managing event execution, and ensuring outstanding client experiences. Your performance will be directly tied to your results: revenue generated, client satisfaction, and repeat business.

Key Responsibilities

Sales & Business Development

Identify and target new catering opportunities (corporate, weddings, community events, etc.) Develop partnerships with event planners, venues, and local businesses Respond to leads quickly and professionally Create and present customized catering proposals
Client Management & Coordination

Serve as the primary point of contact from inquiry to event completion Work closely with clients to understand event needs and menus Maintain consistent communication and high client satisfaction Follow up for feedback, reviews, and referrals
Event Planning & Execution

Coordinate with kitchen and operations teams for smooth execution Ensure food quality, presentation, and service meet our brand standards Oversee on-site logistics for large or high-profile events Manage budgets and timelines efficiently
Tracking & Reporting

Maintain accurate sales pipeline and event calendar Provide weekly reports on leads, bookings, and revenue Track and analyze event performance metrics
Qualifications

Proven experience in catering sales, event management, or hospitality (2+ years preferred) Strong interpersonal and communication skills Highly organized with attention to detail and ability to multitask Self-starter with a drive for hitting (and exceeding) sales targets Familiarity with food service operations and event logistics Valid driver's license and ability to travel to off-site events when needed
Compensation & Benefits

Commission: Generous commission structure based on catering revenue booked and events executed (e.g. 10-15%) Bonuses: Incentives for exceeding monthly/quarterly targets Opportunity to grow with the business and take on leadership roles as catering expands
Additional pay:

Commission pay
Language:

English (preferred)
Willingness to travel:

75% (preferred)
Work Location: In person

Job Types: Full-time, Part-time, Permanent

Additional pay:

Bonus pay Commission pay Tips
Benefits:

Discounted or free food Flexible schedule Store discount
Schedule:

12 hour shift 8 hour shift Day shift Monday to Friday Weekends as needed
Work Location: In person