About Us Operating year-round for private charters and catering, Harbour Cruises is Vancouver\xe2\x80\x99s leader in boat cruise entertainment. We are proud to offer Vancouver\xe2\x80\x99s only narrated tour of the inner-harbour, and the city\xe2\x80\x99s most popular dinner, and luncheon cruises. In addition to retail cruise products, private corporate events, and special event cruises, we also offer a unique and delightful way to experience the city. We are known for our attentive and efficient onboard staff, and professionally prepared cuisine. We are committed to ensuring that our guests\xe2\x80\x99 cruises are events they\xe2\x80\x99ll remember and repeat! Based out of Vancouver Harbour in beautiful Vancouver, BC - we are dedicated to offering our guests the highest standards of customer service, quality and professionalism in the hospitality industry. If you\xe2\x80\x99re interested in learning more about our company culture, and joining our team of passionate service professionals, you can check out more about our team here. What you will work on As a Catering Driver / Event Crew at Harbour Cruises, you are responsible for delivery of food, beverage, and equipment to all our events (Offsite, Onsite - Boats & Marina Area). This role is a requires exceptional attention to detail, time management and organizational skills. Our ideal candidate will be responsible for ensuring that all of the required items are transported, handled with care and delivered on time (To and from our Event Spaces). This position is best fitted for an individual who has meticulous attention to detail, organized and has excellent time management skills. This role requires and individual who has exceptional communication skills and are able to confidently perform tasks assigned independently as well as in a team environment. This is a hybrid role who is also responsible for our events\' Setup & Teardown - Ideally, you will also have experience working in Banquet/ Events/ Catering. As a Catering Driver / Event Crew at Harbour Cruises, you\xe2\x80\x99ll get to:
Reviewing and verifying catering contracts to actual prepared items and item quality
Preparing, loading, unloading, and storing Food & Beverage items, equipment, and supplies in the catering van
Liaising with customers to ensure professional and courteous service
Providing excellent guest service according to Harbour Cruises standards and procedures
May occasionally assist in setting up and breaking down of rooms according to client specifications which include moving tables, chairs, setting A/V equipment, buffets etc.
Ensuring safe liquor service according to legal requirements, standards and procedures
Delivering breakfast/lunches/dinners to Harbour Cruises, businesses, events & private residences
Keeping records of the Maintenance of the Vans, taking vans for fuel fill up, vehicle cleanliness, maintenance, and repairs.
Pick up Liquor Orders from Liquor Store and deliver to Harbour Cruises
Buy & pick up items from different vendors
Ensuring Food Safety protocol is adhered to at all times
Reporting feedback to F&B management team following the event
Ensuring cleanliness of relevant areas
Be able to work in a cohesive team environment or independently
Reporting work orders to F&B managers
Working with the Harbour Cruises mission statement and values to operate a successful department
Work with the kitchen staff to coordinate scheduled deliveries
Packing vehicle according to your pack lists and order sheets
Managing your delivery schedule
Serve food and beverages aboard our vessels and off-site catered events
Perform opening and/or closing duties
Setting up banquet rooms according to Harbour Cruises Service standards, including tables, linen, chairs, place settings, buffets and any other guest requirements as noted on BEOs
Any additional duties as assigned as required to assist other departments
What you will bring to the team
A natural problem solver with a desire to impact performance
Able to work in a fast-paced and changing environment
Excellent customer service and interpersonal skills
Must be able to lift and carry equipment up to 50lbs, repetitive physical movement required
Previous food and beverage serving experience in banquets or equivalent is preferred
MUST be able to provide a Valid BC Driver\xe2\x80\x99s License with Clean Driver\'s Abstract
MUST be comfortable driving Company Cargo Vans
Driving in a safe and responsible manner, respecting all rules of the road and traffic laws
Ability to work flexible hours (daytime, evenings, weekends and holidays) and on call
Attention to detail, organizational skills, time management
Work well under pressure and independently
Exceptional communication skills across multiple channels and departments
Immaculate in cleanliness and maintenance of both equipment and vehicles resourced
Why join Harbour Cruises? At Harbour Cruises, we\xe2\x80\x99re on a continuous learning journey as it relates to Equity, Diversity, & Inclusion. We know that diversity is a strength and recognize that the unique backgrounds across our team help us make better decisions, result in more creative solutions, and ultimately lead us to stronger paths of success. We\xe2\x80\x99re working to create a workplace and team that is as diverse as the community we serve, and we aim to provide an environment that allows every person to bring their whole and authentic self to work every day. We are inspired by the unique contributions and insights of our team members and are invested in continuously improving our employees\xe2\x80\x99 experiences as we grow. We pride ourselves on supporting our team to show up every day being the best they can be, and in addition to our collaborative and people-focused environment, we offer our team:
An amazing team of hospitality professionals that you will love collaborating with.
Don\xe2\x80\x99t meet all the requirements but still interested in applying for an opportunity? We\xe2\x80\x99re all on a journey to learn constantly and have areas to grow in and develop. If you bring some of the above skills to the table and are still developing in others, please apply with us anyway! Learning and experience isn\xe2\x80\x99t a one-way path, if you believe you have the background needed to make an impact in this role, we\xe2\x80\x99d love to hear from you. If you require accommodations in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in our hiring process for any reason, please direct your questions to careers@harbourcruises.com and we\xe2\x80\x99ll be happy to support you. Job Types: Part-time, Fixed term contract, Casual, Seasonal Contract length: 3 months Pay: $18.00-$21.00 per hour Expected hours: 10 \xe2\x80\x93 30 per week Benefits:
Company events
Flexible Language Requirement:
French not required
Schedule:
Day shift
Evening shift
Holidays
Monday to Friday
Morning shift
Night shift
On call
Overtime
Weekends as needed
Supplemental pay types:
Overtime pay
Tips
Experience:
Banquets: 1 year (preferred)
Hospitality: 2 years (preferred)
Events/ Banquet Setup: 1 year (required)
Language:
English (required)
Licence/Certification:
First Aid Certification (preferred)
FoodSafe (required)
Serving It Right (required)
Driving Licence (required)
Clean Driving Abstract (required)
Must be able and comfortable lifting up to 50lbs (required)
Work Location: In person Application deadline: 2024-06-30 Expected start date: 2024-06-24
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