Job Description

About UsOperating year-round for private charters and catering, Harbour Cruises is Vancouvers leader in boat cruise entertainment. We are proud to offer Vancouvers only narrated tour of the inner-harbour, and the citys most popular dinner, and luncheon cruises. In addition to retail cruise products, private corporate events, and special event cruises, we also offer a unique and delightful way to experience the city. We are known for our attentive and efficient onboard staff, and professionally prepared cuisine. We are committed to ensuring that our guests cruises are events theyll remember and repeat! Based out of Vancouver Harbour in beautiful Vancouver, BC - we are dedicated to offering our guests the highest standards of customer service, quality and professionalism in the hospitality industry.If youre interested in learning more about our company culture, and joining our team of passionate service professionals, you can check out more about our team here.What you will work on As a Catering Driver / Event Crew at Harbour Cruises, you are responsible for delivery of food, beverage, and equipment to all our events (Offsite, Onsite - Boats & Marina Area). This role is a requires exceptional attention to detail, time management and organizational skills. Our ideal candidate will be responsible for ensuring that all of the required items are transported, handled with care and delivered on time (To and from our Event Spaces). This position is best fitted for an individual who has meticulous attention to detail, organized and has excellent time management skills. This role requires and individual who has exceptional communication skills and are able to confidently perform tasks assigned independently as well as in a team environment. This is a hybrid role who is also responsible for our events\' Setup & Teardown - Ideally, you will also have experience working in Banquet/ Events/ Catering.As a Catering Driver / Event Crew at Harbour Cruises, youll get to:

• Reviewing and verifying catering contracts to actual prepared items and item quality
• Preparing, loading, unloading, and storing Food & Beverage items, equipment, and supplies in the catering van
• Liaising with customers to ensure professional and courteous service
• Providing excellent guest service according to Harbour Cruises standards and procedures
• May occasionally assist in setting up and breaking down of rooms according to client specifications which include moving tables, chairs, setting A/V equipment, buffets etc.
• Ensuring safe liquor service according to legal requirements, standards and procedures
• Delivering breakfast/lunches/dinners to Harbour Cruises, businesses, events & private residences
• Keeping records of the Maintenance of the Vans, taking vans for fuel fill up, vehicle cleanliness, maintenance, and repairs.
• Pick up Liquor Orders from Liquor Store and deliver to Harbour Cruises
• Buy & pick up items from different vendors
• Ensuring Food Safety protocol is adhered to at all times
• Reporting feedback to F&B management team following the event
• Ensuring cleanliness of relevant areas
• Be able to work in a cohesive team environment or independently
• Reporting work orders to F&B managers
• Working with the Harbour Cruises mission statement and values to operate a successful department
• Work with the kitchen staff to coordinate scheduled deliveries
• Packing vehicle according to your pack lists and order sheets
• Managing your delivery schedule
• Serve food and beverages aboard our vessels and off-site catered events
• Perform opening and/or closing duties
• Setting up banquet rooms according to Harbour Cruises Service standards, including tables, linen, chairs, place settings, buffets and any other guest requirements as noted on BEOs
• Any additional duties as assigned as required to assist other departments

What you will bring to the team

• A natural problem solver with a desire to impact performance
• Able to work in a fast-paced and changing environment
• Excellent customer service and interpersonal skills
• Must be able to lift and carry equipment up to 50lbs, repetitive physical movement required
• Previous food and beverage serving experience in banquets or equivalent is preferred
• MUST be able to provide a Valid BC Drivers License with Clean Driver's Abstract
• MUST be comfortable driving Company Cargo Vans
• Driving in a safe and responsible manner, respecting all rules of the road and traffic laws
• Ability to work flexible hours (daytime, evenings, weekends and holidays) and on call
• Attention to detail, organizational skills, time management
• Work well under pressure and independently
• Exceptional communication skills across multiple channels and departments
• Immaculate in cleanliness and maintenance of both equipment and vehicles resourced

Why join Harbour Cruises?At Harbour Cruises, were on a continuous learning journey as it relates to Equity, Diversity, & Inclusion. We know that diversity is a strength and recognize that the unique backgrounds across our team help us make better decisions, result in more creative solutions, and ultimately lead us to stronger paths of success. Were working to create a workplace and team that is as diverse as the community we serve, and we aim to provide an environment that allows every person to bring their whole and authentic self to work every day. We are inspired by the unique contributions and insights of our team members and are invested in continuously improving our employees experiences as we grow.We pride ourselves on supporting our team to show up every day being the best they can be, and in addition to our collaborative and people-focused environment, we offer our team:

• An amazing team of hospitality professionals that you will love collaborating with.

Dont meet all the requirements but still interested in applying for an opportunity? Were all on a journey to learn constantly and have areas to grow in and develop. If you bring some of the above skills to the table and are still developing in others, please apply with us anyway! Learning and experience isnt a one-way path, if you believe you have the background needed to make an impact in this role, wed love to hear from you. If you require accommodations in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in our hiring process for any reason, please direct your questions to careers@harbourcruises.com and well be happy to support you.Job Types: Part-time, Fixed term contract, Casual, Seasonal
Contract length: 3 monthsPay: $18.00-$21.00 per hourExpected hours: 10 - 30 per weekBenefits:

• Company events

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Night shift
• On call
• Overtime
• Weekends as needed

Supplemental pay types:

• Overtime pay
• Tips

Experience:

• Banquets: 1 year (preferred)
• Hospitality: 2 years (preferred)
• Events/ Banquet Setup: 1 year (required)

Language:

• English (required)

Licence/Certification:

• First Aid Certification (preferred)
• FoodSafe (required)
• Serving It Right (required)
• Driving Licence (required)
• Clean Driving Abstract (required)
• Must be able and comfortable lifting up to 50lbs (required)

Work Location: In personApplication deadline: 2024-06-30
Expected start date: 2024-06-24