Job Description

As a support staff you will be responsible for but not limited to:

Providing support and advocacy to individuals who were previously experiencing chronic homelessness implementing client programming as directed Fostering and creating a safe and comfortable environment within the program that supports the needs of all residents Ensuring the safety and security of the program / building Assisting the residents in the completion of all assigned tasks and ensuring their compliance with house rules Ability to work with residents using culturally informed strategies Assessing and addressing resident needs as a member of a team in a person-centered and holistic fashion Support residents' goals determined within each resident's case plan Develop and maintain positive rapport within team as well as with resident relationships Advocates to supervisor on behalf of residents to ensure services are beneficial regarding internal and community resources. Actively engages in problem solving with each resident if a barrier presents Participates in case conferences where necessary and appropriate Ensures effective service delivery for each resident by observations and documentation to assist with their case plans Resolves conflict situations, including resident complaints and disputes Maintains current knowledge of legislation, community services, resources, policies, programs, procedures, and community issues affecting our resident population. Completing daily staff communication log and resident log Ability to communicate effectively both in writing and verbally Ability to organize and prioritize duties
Qualifications:

Certificate in Social Services and/or a related field or equivalent combination of education / experience Experience in home care, group home or congregated living settings is an asset Experience in conflict resolution and de-escalation techniques Advanced knowledge of issues relating to activities Knowledge of resources and services available within the community specific to homelessness Ability to work flexible hours which includes night shifts, day shifts, weekends and holidays for the full 12-hour scheduled shift Valid standard First Aid and CPR level 5 Experience addressing the needs of individuals who have experienced chronic homelessness Acceptable Criminal Record Check Ability to carry / lift up to 50lbs and ability to maneuver yourself up/down flights of stairs if needed.
Assets:

Additional education or certification in addictions / mental health counselling or intervention strategies Certification in Mental Health First Aid Certification in Applied Suicide Intervention Skills Training
We thank all those that apply however only successful candidates for an interview will be contacted.

Wage $25.00 per hour at 84 hr bi- weekly.

Please forward resumes to: Natasha Reeves, Program Team Lead. pshteamlead@fmcentreofhope.com

Job Type: Casual

Pay: $25.00 per hour

Work Location: In person