Key Responsibilities
Greet clients and provide a welcoming atmosphere for all Agency visitors.
Respond to telephone, e-mail, and in-person inquiries from clients, business partners, and other parties.
Maintain the reception, waiting area and meeting rooms in a tidy and presentable manner.
Perform a variety of general administrative in support of the Central Branch's programs and teams.
Ensure accurate tracking and distribution of various client related vouchers, such as cheques, food vouchers, TTC tokens, etc.
Administer and manage inbound/outbound mail, including priority post, packages, courier services and other correspondence.
Answering and handling multi-line switchboards.
Perform other duties as assigned.
What You Will Bring:
Post-secondary degree/diploma in an Office Administration, Social Work, and/or Social Science related program
2 years of related experience in social services or working with a community agency
Strong written and verbal skills to communicate with all levels of the organization and its executive team
Superior telephone etiquette
Ability to manage multiple priorities and requests
Adaptable, flexible, and responsive to ever-changing deadlines and circumstances.
Fluency in French/Russian/Hebrew will be considered an asset.
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