Job Description

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River Rock Casino Resort is currently seeking a friendly, energetic, and experienced Bartender for Casino. As part of our F&B Team, you will be responsible for maintaining the bar area and primarily preparing, mixing, and serving beverages to our guests with the strictest regard to rules, regulations, and outlet operational guidelines. You will also be an active contributor promoting a safe and welcoming work environment for all team members.

Duties and responsibilities for our Bartender will include:

• Greeting guests by name wherever possible
• Informing guests of any daily specials
• Taking the guests\' orders and making recommendations
• Preparing beverages
• Serving the guests and checking to ensure satisfaction
• Resolving guest\'s issues or asking management for assistance
• Presenting bills upon request and taking payment
• Cleaning tables or counters, removing glasses and re-stocking where applicable
• Performing opening or closing duties as required
• Counting cash float at end of shift if applicable
• Covering other bartenders\' sections when required
• Exercising good judgment when serving alcoholic beverages according to SIR, Smart Serve or IGB
• Liaising and communicating effectively with all appropriate operational departments
• Developing and cultivating strong working relationships with all stakeholders (guests, ownership, and employees)
• Ensuring compliance with licensing laws, health and safety and other statutory regulations
• Setting up and tearing down for Banquet functions
• Performing other duties as assigned or directed

Successful candidates will demonstrate the following qualifications:

• Bartending and serving experience preferred
• High School Diploma
• Post-Secondary hospitality or hotel education an asset, Bartending certificate an asset
• Serving it Right Certification, Smart Serve or IGB Certificate
• POS experience an asset
• Customer service experience
• Exceptional interpersonal and communication skills
• Ability to lift 30 pounds
• Ability to standing for long periods of time
• Ability to handle multiple tasks at one time
• The ability to successfully pass a criminal record and credit check through the Gaming Policy and Enforcement Branch (if required)
• Ability to exceed internal and external customer expectations through timely, effective and service oriented communication.
• A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests.
• A willingness to learn, develop and achieve new skills for personal and professional development.
• A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence.
• Live GCE\'s Values on the job: Integrity, Team Engagement, Drive to Succeed, Service Excellence, and Citizenship.

Candidates must be ready and willing to work a flexible schedule, including graveyards, weekends, and holidays. The hours of work will be based on operational and business needs.

About Us:

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of 9,500 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What\'s in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You\'ll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn\'t your typical "corporate" job. We work hard and we have fun!

The only thing we don\'t play games with\xe2\x80\xa6..is your career!

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!

Great Canadian Gaming