Job Description

Reports To: Manager/Owner

JOB OVERVIEW

Ensure all our customers received the most memorable service possible and record their orders in the Point of Sales.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

Greet all customers and make them feel welcome using Mary Brown's service techniques.

Enter all orders in the Point of Sales promptly and accurately.

Suggestive selling by telling customer of any Specials or upselling.

Ensure all food are packaged with all necessary condiments according to guidelines for take-out and drive-thru.

Deliver the food to the table for the customer if time allows.

Maintain necessary supplies such beverages, containers and condiments for serving and packaging food.

Ensures food safety and health safety practices are adhered to in accordance with company policies.

Ensures that all orders are completed quickly and served in the right condition, at the right temperature and at the right time.

Maintains all related work areas such as counter, display cabinets, dining area and washrooms in a clean and sanitary condition.

Perform cleaning duties such as sweeping, mopping as well as cleaning of equipment throughout shift.

Reports damaged and/or inoperable equipment and fixtures to manager on duty.

Assist in taking inventory.

Performs other work-related duties as assigned.

Demonstrate professionalism, courtesy and respect for customers in all front of the house situations.

QUALIFICATIONS

MATHEMATICAL SKILLS

Must have simple computational skills.

CUSTOMER SERVICE SKILLS

Must possess a friendly, helpful and cheerful attitude to make customers feel welcome. Must be patience, attentive and be able to upsell.

LANGUAGE SKILLS

Must have the ability to read, write and speak English or other languages as necessary. Must be able to communicate clearly.

EXPERIENCE

6 months to 1 year of experience in branded quick service restaurants or restaurant with fast paced service

Solid understanding of Health and Safety issues

Solid understanding of Food Safety

CERTIFICATES, LICENSES, REGISTRATIONS

Certified in recognized Safe Food Handling program preferred

First Aid certificate preferred

WHMIS certificate preferred

Job Types: Full-time, Permanent

Pay: $17.60 per hour

Benefits:

Discounted or free food On-site parking
Work Location: In person