Job Description

Job Summary

We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. This role is essential in providing exceptional customer service while efficiently handling transactions and maintaining a welcoming store environment. The ideal candidate will have experience in retail sales, strong communication skills, and a passion for helping customers find the products they need.

Responsibilities

Greet customers warmly and provide assistance with their inquiries. Operate the Point of Sale (POS) system to process transactions accurately. Handle cash and credit transactions, ensuring proper cash handling procedures are followed. Maintain a clean and organized checkout area while ensuring product displays are well-merchandised. Assist with stocking shelves and inventory management to ensure product availability. Conduct product demonstrations to enhance customer knowledge and encourage sales. Upsell products by effectively communicating promotions and special offers. Provide excellent phone etiquette when addressing customer calls or inquiries. Collaborate with team members to achieve store sales goals and maintain high standards of customer service.

Skills

Proficient in operating POS systems and handling cash transactions. Previous experience in supervising staff is a plus. Ability to conduct engaging product demos that attract customer interest. Bilingual candidates are highly desirable for effective communication with diverse customers. Strong phone etiquette skills for professional customer interactions. Experience in upselling techniques to enhance sales opportunities. Knowledge of merchandising principles to create appealing product displays. Familiarity with stocking procedures and inventory management in a retail environment. Solid understanding of retail sales practices, including basic math and retail math skills. Excellent communication skills, both verbal and written, to interact effectively with customers and team members. Prior experience in grocery store settings is advantageous. Join our team as a Customer Service Associate / Cashier, where your contributions will help create a positive shopping experience for our valued customers!
Job Types: Full-time, Part-time, Permanent

Pay: $15.80-$16.50 per hour

Experience:

Retail sales: 1 year (required)
Language:

English (required)
Work Location: In person