Job Description

Overview

We are seeking a motivated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for customers, providing exceptional service and support while assisting with their purchases. Your ability to communicate effectively and manage transactions accurately will contribute to a positive shopping experience for our customers.

Duties

Greet customers warmly and assist them with inquiries regarding products and services. Process transactions efficiently using the POS system, ensuring accurate cash handling and register operations. Conduct product demonstrations and provide technical sales support for technology-related items. Engage in upselling techniques to enhance customer satisfaction and increase sales. Maintain a clean and organized checkout area while ensuring merchandise is well-displayed. Handle customer complaints or issues with professionalism, demonstrating excellent communication skills. Manage time effectively to ensure prompt service during peak hours while maintaining quality customer interactions.

Qualifications

Proven experience in retail sales or customer service, preferably in a cashier role. Strong communication skills in English; bilingual or multilingual abilities are a plus. Familiarity with merchandising techniques and product demos is beneficial. Basic math skills for handling cash transactions accurately. Proficiency in technology sales and technical product knowledge is an advantage. Excellent organizational skills with the ability to manage multiple tasks efficiently. Demonstrated phone etiquette and ability to engage customers over the phone when necessary. Join our team as a Customer Service Associate / Cashier where your contributions will help create a welcoming environment for all customers!
Job Types: Part-time, Permanent

Pay: From $18.00 per hour

Expected hours: 18 - 35 per week

Benefits:

Discounted or free food Store discount
Work Location: In person