We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support while handling transactions efficiently. The ideal candidate will possess strong communication skills, a passion for technology sales, and the ability to engage customers through product demonstrations and upselling techniques.
Duties
Greet customers warmly and assist them with their inquiries and purchases.
Operate the Point of Sale (POS) system accurately for cash handling and transactions.
Provide product demonstrations and technical sales support to enhance customer understanding of products.
Engage in merchandising activities to maintain an appealing store layout.
Upsell products and services based on customer needs and preferences.
Maintain cleanliness and organization of the checkout area and merchandise displays.
Handle customer complaints professionally, ensuring a positive shopping experience.
Utilize effective time management skills to manage multiple tasks efficiently during peak hours.
Demonstrate phone etiquette when responding to customer inquiries via phone or email.
Requirements
Proven experience in retail sales or customer service is preferred.
Strong communication skills in English; bilingual or multilingual abilities are a plus.
Familiarity with technology sales, including basic math skills for cash handling.
Experience with product demos and technical sales is advantageous.
Ability to work in a fast-paced environment while maintaining attention to detail.
Excellent organizational skills to manage inventory and merchandising effectively.
A positive attitude with a willingness to learn and adapt to new challenges. Join our team as a Customer Service Associate / Cashier, where your contributions will make a difference in delivering outstanding service to our valued customers!
Job Type: Part-time
Pay: From $17.85 per hour
Work Location: In person
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