Job Description

Job Overview

We are seeking a friendly and detail-oriented Customer Service Associate / Cashier to join our retail team. In this role, you will be the first point of contact for customers, providing exceptional service while managing transactions efficiently. The ideal candidate will possess strong communication skills, be comfortable handling cash and POS systems, and have a passion for delivering a positive shopping experience. Bilingual abilities and experience in technology sales or product demos are considered valuable assets. This position offers an opportunity to develop sales skills, enhance customer service expertise, and contribute to a welcoming store environment.

Responsibilities

Greet customers warmly and assist with their inquiries to ensure a positive shopping experience Operate POS systems accurately for cash handling, credit card processing, and returns Manage cashier duties including scanning items, applying discounts, and processing payments efficiently Upsell products and promote store promotions to increase sales opportunities Conduct product demonstrations when applicable to educate customers about features and benefits Maintain merchandising standards by organizing displays and restocking shelves as needed Handle customer complaints or concerns professionally, escalating issues when necessary Keep the checkout area clean, organized, and fully stocked with necessary supplies Utilize communication skills to effectively interact with diverse customers in a fast-paced environment Manage time effectively to ensure prompt service during busy periods

Qualifications

Previous experience in retail sales, cashiering, or customer service is preferred Strong communication skills in English; bilingual abilities such as Spanish or other languages are a plus Familiarity with POS systems and basic math skills for cash handling and transactions Demonstrated organizational skills and attention to detail in merchandising tasks Ability to perform product demos and engage customers through technical sales techniques Excellent phone etiquette and interpersonal skills for effective customer interactions Capable of multitasking efficiently while maintaining a friendly demeanor Knowledge of retail merchandising standards and upselling strategies is advantageous Ability to work flexible hours including weekends or evenings if required
This role provides an engaging environment where your customer service talents can shine while supporting the overall success of our retail operations.

Job Type: Part-time

Pay: $17.20-$18.00 per hour

Expected hours: 25 per week

Benefits:

Store discount
Work Location: In person