We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. This role is essential in providing exceptional customer service and ensuring a smooth checkout experience for our customers. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to handle transactions accurately while promoting our products effectively.
Duties
Greet customers warmly and assist them with their inquiries.
Process transactions efficiently using the Point of Sale (POS) system.
Handle cash, credit, and debit transactions with accuracy.
Provide product demonstrations and assist customers in understanding product features.
Engage in upselling techniques to enhance customer satisfaction and increase sales.
Maintain a clean and organized checkout area, ensuring all merchandising displays are well-stocked.
Address customer complaints or concerns promptly and professionally.
Collaborate with team members to ensure a positive shopping experience for all customers.
Skills
Strong customer service skills with a focus on enhancing the customer experience.
Proficiency in cashiering and cash handling procedures.
Basic math skills for accurate transaction processing.
Excellent communication skills, both verbal and written.
Time management abilities to handle peak hours efficiently.
Familiarity with retail sales techniques, including upselling and merchandising strategies.
Experience in technology sales or technical sales is a plus.
Bilingual or multilingual capabilities are highly desirable to serve a diverse customer base.
Strong organizational skills to manage multiple tasks effectively.
Professional phone etiquette for handling customer inquiries over the phone. Join us in creating an outstanding shopping experience for our customers while developing your skills in a dynamic retail environment!
Job Type: Part-time
Pay: $17.60 per hour
Expected hours: 25 per week
Work Location: In person
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