Job Description

The Role: Reporting to the Cashier Department Head (or his/her delegates), the Cashier is responsible to provide good service to our customers by building rapport, fulfilling their requests and providing fast and accurate checkout service.



Major Responsibilities: Create good customer experience via delivering fast and accurate checkout service, prevent possible fraud (PLU # input, scan merchandise, transaction discrepancies, identify counterfeit / fake cards)



Provide customers with proper packing service (light items on top of heavy items, separation of hot and cold, raw and cooked classification)



Greet customers by providing good customer service with smiles and friendly enthusiasm



Timely processing of fresh and frozen goods; prevent and minimize shortage



Record totals of transactions and calculate total payments received during a time period accurately



Monitor checkout stations to ensure that they are well-kept and are working appropriately; maintain checkout area cleanliness



Perform any other duties as assigned by the superior



Knowledge, Skills and Ability Requirements: Flexible to work in shifts, including weekdays, weekends, evening hours and statutory holidays



Able to stand for a long time and use work related tools in a safe manner



Good communication skills, able to communicate in English and Chinese (Cantonese &/or Mandarin) an asset



Knowledge of basic work safety, Canadian currencies and essential mathematics



Relevant experience in handling cash is preferred