Job Description

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Location: 509 Main St, Montague, Prince Edward Island, C0A 1R0

At Loblaw, we help millions of Canadians get through their best days, worst days, celebration days, and every day. Through our innovation and quality products, we\xe2\x80\x99re here for our friends, neighbours, family members and colleagues.

We succeed through collaboration and commitment and set a high bar for ourselves and those around us.

We\xe2\x80\x99re looking for adaptable people who are thrilled to join us in our goal of helping Canadians Live Life Well\xc2\xae. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We promote leaders at every level and support our people to follow their passion.

SUMMARY:

Maintain excellent customer service and checkout area for prompt and accurate processing of the customer\xe2\x80\x99s order.

DUTIES & RESPONSIBILITIES:
CUSTOMER SERVICE

• Provides excellent customer service and positively engages with all customers
• Maintains a neat and organized checkout area
• Greets all customers and displays warm demeanor
• Accurately scans or enters product data
• Accurately accounts for cash and coupon, lottery, and PC Optimum
• Asks for customer\xe2\x80\x99s PC Optimum Card during each transaction
• Answers inquiries regarding location of product, rain-checks, refunds, PC Optimum

MERCHANDISING

• Ensures proper documentation completed with respect to customers receipt and return of goods
• Completes merchandising tasks as directed and maintains efficient flow of merchandise from backroom to sales floor
• Merchandises and maintains designated areas (i.e. facing, signing, labeling, etc)
• Advises appropriate person regarding stock outs/shortages
• Performs stock counts and orders for designated areas

LOSS PREVENTION

• Ensures loss prevention Standards are followed
• Controls cash, lottery, and stamp inventory in accordance with prescribed cash handling policies and procedures
• Maintains proper security of cash and merchandise

GENERAL

• Presents proper image to the public in accordance with Uniform Policy and Dress Code Guidelines (i.e. clean appearance, approved uniform, name badge)
• Complies with all health and safety regulations
• Complies with all store policies and procedures
• Ensures the standards of housekeeping and image are maintained
• Perform other duties as required
• Completes all training and new initiatives on SDMU

QUALIFICATIONS

• Planning, Judgement and Decision Making
• Balance teamwork and efficiency in processing the customer order
• Organization and neatness
• Cope with register and credit authorization issues
• Determine customer satisfaction
• Efficiency in processing the customer order
• Troubleshoot cash issues

EXPERIENCE

• Strong computer and register skills
• Well organized with ability to record keep
• Detail oriented
• Ability to provide a proactive approach in customer service and problem-solving
• Effective verbal and written communication skills
• Ability to work independently
• Ability to function as part of the team in a fast paced environment
• Commitment to providing customer service

WORKING CONDITIONS

• Ability to work flexible shifts which may include nights and weekends

PHYSICAL REQUIREMENTS

• Ability to lift up to 50 pounds
• Ability to climb ladder

The above statement reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.

J2WRTL

Loblaw is committed to sustainability by sourcing products with integrity and making a positive difference in the community. Our CORE Values \xe2\x80\x93 Care, Ownership, Respect and Excellence \xe2\x80\x93 guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits \xe2\x80\x93 these are some of the many reasons why we are one of Canada\xe2\x80\x99s Top Employers, Canada\xe2\x80\x99s Best Diversity Employers, Canada\xe2\x80\x99s Greenest Employers & Canada\xe2\x80\x99s Top Employers for Young People.

Employment Type: Part time

Type of Role: Regular

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Loblaw