Job Description

Job Summary

We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while handling transactions and assisting with product inquiries. Your ability to communicate effectively and manage time efficiently will contribute to a positive shopping experience for our customers.

Responsibilities

Greet customers warmly and assist them with their inquiries, ensuring a friendly and welcoming atmosphere. Process transactions accurately using the POS system, including cash handling and credit card processing. Provide product demonstrations and technical sales support to help customers make informed decisions. Engage in upselling techniques to enhance customer satisfaction and increase sales. Maintain organized merchandising displays to promote products effectively. Handle customer complaints and resolve issues promptly while maintaining professionalism. Demonstrate strong phone etiquette when answering customer calls or inquiries. Collaborate with team members to ensure efficient store operations and excellent customer service.

Qualifications

Previous experience in retail sales or cashiering is preferred. Strong customer service skills with the ability to communicate effectively in English; bilingual or multilingual candidates are highly encouraged to apply. Basic math skills for accurate cash handling and transaction processing. Familiarity with technology sales, including product demos and technical sales, is a plus. Excellent organizational skills and time management abilities to handle multiple tasks efficiently. Ability to work well in a team-oriented environment while also being self-motivated. If you are passionate about providing outstanding customer service and thrive in a fast-paced retail environment, we would love to hear from you!
Job Type: Part-time

Pay: $17.85 per hour

Work Location: In person