Job Description

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.

Location: 1111 Davis Drive, R.R.5, Newmarket, Ontario, L3Y 8X2

At Shoppers Drug Mart, we\xe2\x80\x99re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we\xe2\x80\x99re caring and supporting our customers in new ways every day.
With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it\xe2\x80\x99s a great place to work. We\xe2\x80\x99re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

SUMMARY:

The Cash Manager manages the resources (human, physical, financial) of the Cash Department. The Cash Manager interfaces with other store departments to ensure achievement of store objectives and excels in customer service.

DUTIES & RESPONSIBILITIES:

Leads by example and ensures that cashier staff demonstrate our CORE Values

Interviews and recommends final candidates for hiring cashiers

Ensures cashiers complies with all Store Standards

Schedules cashier staff hours, days off and vacations within established guidelines

Trains employees in job functions and provides on-going coaching and instructions

Assists with completing performance reviews of cashier staff in conjunction with the FSM

CUSTOMER SERVICE:

Ensures exceptional customer service is provided beyond expectation

Ensures employees present proper image to the public in accordance with Uniform Policy

Ensures cashiers ask for PC Optimum Card during each transaction

Promotes all company initiatives of PC Optimum, fundraising with customers and employees

Is responsible for cash focused promotions/offers

Ensures all cashiers are aware of weekly promotions and scanning code of practice

Ensures lottery trays are to standard, locked, follow legislative lottery policy

FINANCIAL:

Performs clerical/banking duties

Assists with all coin orders, resolves all discrepancies with cash and coin orders

Maintains cash office / safe following Store Standards

Prints transaction exception report weekly identifying variances

Prints cash over/ short weekly; identifies and investigates variances

Knowledge of charge accounts as applicable

LOSS PREVENTION:

Ensures all loss prevention systems and procedures are performed according to Standards

Ensures procedures regarding parcel checks are adhered to

QUALIFICATIONS:

Planning, Judgement and Decision Making

Independent thinking and decision making when dealing with issues related to customer\xe2\x80\x99s requests

Judgment & decisions would be made based on ability to ask the right questions leading to the appropriate solutions

This position requires the ability to act upon tasks and goals outlined by management

EXPERIENCE:

Supervisory and labour management experience

Experience with retail/grocery and cash handling

Superior interpersonal skills

Efficient time management ability

Financial analysis ability

Strong verbal and written communication skills

Effective organization and planning skills

Commitment to providing exceptional customer service

WORKING CONDITIONS:

Ability to work flexible shifts which may include nights and weekends

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Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You\xe2\x80\x99ll Succeed:

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Employment Type: Full time

Type of Role: Regular

Shoppers Drug Mart Inc. recognizes Canada\'s diversity as a source of national pride and strength. We have made it a priority to reflect our nation\xe2\x80\x99s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct \xe2\x80\x93 it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Shoppers Drug Mart