Job Description

Vancouver Aquarium, one of the many properties owned by Herschend Family Entertainment, prides itself on working towards bringing families closer together and to creating memories worth repeating. Our Core Values - greatly exceeding guest expectations, serving others, creating emotional connections, constantly improving - give us purpose and guidance.

SUMMARY:

The Vancouver Aquarium's Finance Department has an exciting employment opportunity for a Cash Associate. As our Finance department is high volume and fast paced, we are seeking a detail-oriented individual who works well under pressure and can manage competing deadlines.




The Cash Associate is responsible for executing and coordinating all daily cash handling tasks and related reconciliations, processing payments for invoices and event deposits for Vancouver Aquarium and preparing revenue & statistical reports for management. This role also provides clerical assistance to the Finance office and delivers a high standard of customer service to all staff and liaises with managers on cash operations.

ACCOUNTABILITIES:

Ensure successful operation of the Cash Room by:

Recording and reconciling cash receipts from point-of-sale systems. Maintaining communication with managers on cash handling policies. Coordinating cash movement. Investigating and coordinating credit card refunds with managers. Printing and distributing tour operator vouchers. Reimbursing staff via petty cash.

Responsible for the accurate recording and reconciliation by:

Relieving cash drawers, compiling, and balancing daily receipts from point-of-sale systems. Recording and processing payments for special events and other sources of revenue into various POS and financial systems.

Proactively maintains register floats and exchanges cash denominations for point of sales areas by:

Ordering coin and small bills from bank. Preparing bank deposit. Arranging pickup by armored car service.

Provides current information for management to run the organization by:

Preparing daily attendance and revenue report. Preparing cash discrepancy report. Preparing or updating other reports as requested.

Provides clerical support to Accounts Payable by:

Distributing employee reimbursement cheques. Stuffing cheques in envelopes for mailing.

Consciously desires to improve Vancouver Aquarium and its processes by:

Following Emergency protocol. Following organizational safety standards. Continually improving our impact on the environment and greening of operations through support of EMS protocols. Actively demonstrating Vancouver Aquarium's values and expectations for conduct. Performs additional duties of a similar nature or level as required.

JOB REQUIREMENTS:

Education and Experience

Completion of high school required. Preferred 1 year experience of large volume cash handling and reconciliation, preferably in retail or banking.

Skills

Strong mathematical skills. Basic keyboarding skills. Basic Microsoft Office Skills: Word, Excel, and Outlook. Ability to work quickly and accurately with minimal supervision. Intermediate ability to communicate both verbally and in writing. Strong internal customer service skills.

Working Conditions

The hours for this position average one to two weekend shifts during non-peak season (September - June, and up to five shifts per week during the summer season (July-August) including weekends. Work is completed primarily in a secured office environment. May participate in the movement of cash from retail and food outlets to cash room

SALARY RANGE: $20 - $30 PER HOUR