Job Description

Position:

Caseworker

Program:

Record Suspension

Position Type

: In-scope

Employment Terms

: Full-time, Permanent

Position Location

: Saskatoon, SK

Apply By:

11:59 pm (CST), July 04, 2025

JOB SUMMARY:

Under the supervision of the Program Manager, or designate, the Caseworker will be responsible for helping clients register and complete their applications to the Record Suspension Program and provide secondary support and relief to the Fine Option Program.

PRIMARY RESPONSIBILITIES:

Work with clients to determine eligibility for a record suspension. Attend informational training and all workshop updates related to Records Suspension Program. Support clients in pardons application process and submission. Consult with various agencies such as courts, local police, and RCMP. Help clients register and complete applications to the Record Suspension Program. Proactively soliciting new applicants and community partnerships for these programs, including helping with information campaigns or possibly traveling to communities across Saskatchewan to meet with people who need these services. Provide such reports, records, statistics, and budget information as may be required by the program criteria. Maintain an appropriate and accessible filing system. Answer the phone, direct the phone calls as needed, while ensuring client centered customer service. Travel as required.

Fine Options Relief:

Help clients register and complete applications to the Fine Option Program. Interview and register all persons referred to the local office under the Fine Option Program. Proactively solicit new applicants and community partnerships. Locate appropriate placement for program participants. Monitor placement agencies to assure their suitability for the program, and client satisfaction.

KNOWLEDGE, SKILLS & ASSETS:

Working knowledge of the Mission, Vision and Values of the John Howard Society of Saskatchewan. Working knowledge of the characteristics of disadvantaged persons. Working knowledge of Restorative Justice and Harm Reduction practices. Understanding and commitment to the Truth and Reconciliation Commission Calls to Action. Excellent communication, organizational, interpersonal, and time management skills. Exceptional writing and case management skills. Strong verbal skills and the ability to communicate professionally. Resourceful, flexible, and well organized. Professional, responsive, and a positive work attitude. Ability to make sound, timely, and accurate judgment while navigating crisis. Ability to work independently. Must maintain a positive relationship with clients, other staff, businesses, and government agencies. Demonstrate empathy for those impacted by the Criminal Justice System.

QUALIFICATIONS: A combination of the following:

University Bachelor's degree in a relevant field and/or minimum 2 year of practical experience working with individuals impacted by socio-economic issues including homelessness, trauma, addiction, mental health, poverty, and the child welfare system Computer skills with emphasis on Microsoft 365 (SharePoint, Outlook, Word, Excel, etc.). First Aid, ASIST, Non-violent Crisis Intervention would be considered an asset. Preference to a person with a Valid Saskatchewan Driver's License, insurable to drive clients using JHSS-owned vehicles. Cleared Criminal Record and Vulnerable Sector Check, dated no later than three (3) months prior to your start date. Initial costs will be absorbed by the employee. Requires flexibility and should be able to work varying shifts.

ADDITIONAL INFORMATION

: The above statements reflect general details considered necessary to describe the principal functions of the job and shall not be construed as the detailed description of all work assignments that may be inherent to the position.


Your past doesn't need to define your future. JHSS requires a Criminal Record and Vulnerable Sector Check for all eligible employees, though the presence of a criminal record will not alone preclude employment and will be investigated to determine the circumstances and the relevance of the convictions for the position being considered in accordance with any applicable legislation