Job Description

Caseworker

The John Howard Society of PEI is seeking a caseworker for their Veterans Housing Program. The successful candidate will be responsible for providing service delivery and case management for those individuals/families experiencing homelessness or at risk of homelessness.

Key Duties/ Responsibilities:

Reports directly to the Program Manager Accept self-referrals from clientele as well as community-based and government organizations Assesses client needs based on based on bio/psycho/social requirements Advocate and clarify processes and procedures for clients in regards to community and government agencies Create a goal-oriented case plan for clients which reflects the needs and wishes of the client Provide a strengths-based, trauma-informed approach to supporting clientele Work with various community and government agencies to organize a support network to assist in finding and maintaining safe and secure housing Connect individuals to resources in their homes & communities to address their housing needs and enhance their support networks Calculate the eligible benefits for Veterans Work collaboratively with the clients while providing intervention as needed Participate in case conferences with community agencies Connect and work with Veterans organizations and their processes Works with various data bases Other duties may be required

Key Skills Required:

Must be comfortable preparing and making presentations to groups Ability to organize, prioritize and multitask Ability to conduct risk assessments on clients Creative problem-solving abilities The ability to work well under pressure while maintaining a positive attitude The ability to work independently as well as in a team environment Strong communication skills, both written and oral Excellent interpersonal skills The ability to represent/promote the organization in a positive manner within the community and with clients Excellent time management skills

Qualifications:

University degree in human services or *high school graduation combined with relevant working experience
Experience working with marginalized populations (including but not limited to individuals experiencing homelessness, individuals who use substances, individuals with mental health issues) ASSIST training would be an asset CPR- First aid certified would be preferred Ability to advocate effectively on behalf of the clients Understand and practice professional boundaries Criminal record check is required Must have a valid Prince Edward Island driver's license, and reliable transportation.
Job Types: Full-time, Fixed term contract

Contract length: 12 months

Salary: From $24.00 per hour

Benefits:

Dental care Disability insurance Extended health care Life insurance Paid time off Vision care
Schedule:

Monday to Friday 8:30 - 4:30
Ability to commute/relocate:

Charlottetown, PE C1A 7M8: reliably commute or plan to relocate before starting work (required)
Experience:

Case management: 2 years (preferred) Preference will be given to individuals interested in working with Veterans
Application deadline: 2026-01-15

Expected start date: 2026-02-02

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: $24.00 per hour

Expected hours: 37.5 per week

Benefits:

Dental care Disability insurance Extended health care Life insurance Paid time off Vision care
Work Location: In person