The John Howard Society of PEI is anticipating the need for a passionate and motivated caseworker to join our team. As a caseworker, you will play a vital role in providing services and case management to individuals and families who are at risk of or experiencing homelessness. If you are driven by a strong desire to reduce homelessness and make a difference in people's lives while possessing exceptional interpersonal and problem-solving skills, we encourage you to apply for this rewarding opportunity.
Key Duties/ Responsibilities:
Reports directly to the Wrap Around Housing Program Manager
Support individuals to find and secure housing through case management and connecting them to suitable resources
Support clients through advocacy and service navigation
Assess client needs based on based on bio/psycho/social requirements using the Service Prioritization Decision Assistance Tool and internal assessment tools
Create goal-oriented treatment plans for clients that are reflective of their needs
Utilize a strength-based, trauma-informed approach promoting life stabilization
Accept referrals from a range of sources including self-referrals, community-based organizations and Government organizations
Network with various community and Government-based organizations
Take a collaborative, client-centered approach
Participate and lead case conferences with other community agencies
Complete and maintain documentation and casenotes in the HIFIS database
Be prepared to work in a range of settings including the client's home and community settings such as food banks, shelters, hospitals, corrections, etc.
Support data collection and reporting for the Wrap-Around Program
Other duties may be required
Key Skills Required:
A thorough understanding of housing and homelessness based on the Housing First Model
The ability to work independently as well as in a team environment
The ability to organize, prioritize and multitask
The ability to conduct assessments with clients
The ability to evaluate risk
The ability to problem-solve creatively
The ability to work well under pressure while maintaining a positive attitude
Strong communication skills, both written and oral
Possess a working knowledge of community resources and how to access them
Proficient with technology (electronic databases, computer programs and software, cloud-based drives)
Familiarity with local, Provincial, and Federal resources an asset
Excellent interpersonal skills
Demonstrable initiative and drive to seek resources and implement change
Represent/promote the organization in a positive manner within the community
Qualifications:
University degree in human services and/or post-secondary education and certification in the field of human services or an equivalent combination of education and experience
At least 2 years experience working in client-facing services (healthcare or social work)
Experience working with marginalized populations (including but not limited to individuals experiencing homelessness, individuals who use substances, individuals with mental health issues)
ASSIST training would be an asset
CPR- First aid certified would be preferred
Ability to advocate effectively on behalf of the clients
Understand and practice professional boundaries
Criminal record check is required
Must have a valid Prince Edward Island driver's license and have access to reliable, insured transportation.
Must be willing to commute to client and organization locations outside the office.
Must be legally eligible to work in Canada.
Job Types: Full-time, Fixed term contract
Contract length: 12 months
Pay: $24.00 per hour
Benefits:
Disability insurance
Employee assistance program
On-site parking
Paid time off
Schedule:
Day shift
Monday to Friday
Ability to commute/relocate to main office:
Charlottetown, PE C1A 4B4: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Job Type: Fixed term contract
Contract length: 12 months
Pay: $24.00 per hour
Expected hours: 37.5 per week
Schedule:
8 hour shift
Monday to Friday
Work Location: In person
Application deadline: 2025-07-08
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