Job Description

YWCA Toronto transforms lives. As the city\'s largest multi-service women\'s organization, we help women and gender diverse
people escape violence, move out of poverty and access safe, affordable housing.
We work tenaciously to break down barriers that hold women and gender diverse people back from achieving equality.

Internal and External Job Posting
Case Worker - Mental Health and Justice
Housing Support Program - Church Street
JOB ID: CHUR940

Employment Type:

Full-Time, Permanent
Work Hours:
35 hours per week (including evenings, weekends, shares on-call responsibilities)
Salary:
$55,939 annually (L7), plus comprehensive benefits
Location:

389 Church Street Toronto, Ontario M5B 2E5
Internal Application Deadline: Friday, September 1, 2023
External Application Deadline: Tuesday, September 5, 2023

JOIN OUR TEAM
YWCA Toronto strives to uphold anti-discrimination practices and anti-oppression principles to ensure that the rights of al
individuals are respected and protected. We work to promote a climate that is welcoming of al women and individuals
who identify as Trans, intersex, non-binary, agender, and/or Two-Spirit. We encourage applications from women and
gender diverse people from all races, ethnic origins, religions, abilities and sexual orientations.

The Case Worker - Mental Health and Justice is responsible for supporting tenancy through eviction prevention, developing
and implementing community development initiatives, with the goal of creating a dynamic and inclusive community and
engagement with the broader community, through a Trauma Informed, harm reduction and AOP lens that meets the
emotional, practical and social support needs of the tenant community. The case worker works with individuals who have
been diagnosed with mental il ness and have been involved in the criminal justice system (e.g., police, probation and parole,
courts, incarceration, etc.) or are at risk of becoming involved with the criminal justice system. They support compliance
with legal requirements through on-going support and case management functions, and is present from Pre-diversion to
Parole and Probation.

ABOUT YWCA TORONTO - HOUSING SUPPORT PROGRAM, CHURCH STREET
YWCA Toronto Church Street facility includes 120 units of permanent housing. The integrated model creates a safe,
inclusive and supportive community for tenants and is designated for women and gender diverse people who are:
chronical y homeless or at risk of homelessness; women and gender diverse people fol owing transitions from provincial y-
funded institutions and service systems such as hospitals or prisons; and homeless Indigenous women/two-spirit people.
As part of Housing Support program at the YWCA, the program goals include housing stabilization, harm reduction, health
promotion and increased access to primary health care and acute mental health services.

KEY RESPONSIBILITIES

• Uses effective eviction prevention measures to assist tenants to assume and maintain their tenancy obligations
• Uses harm reduction principles in facilitating and supporting tenant-centered activities (e.g. tenant committees

related to areas of importance for residents such as safety, health and wellness, building-related issues, housing
stability, etc.);

• Conducts risk assessment for al individuals referred to the Mental Health and Justice program;
• Engages individuals in identifying needs, developing treatment plans, and assists tenants to problem solve and

access relevant community support plans that identify ongoing housing and mental health/addictions support;

• Liaises with al stakeholders, criminal justice personnel, other agency personnel, family, etc., and participates in case

conferences;
Case Worker, Mental Health and Justice - Church Street, Housing Support Program

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• Monitors and ensures compliance with al legal conditions including program requirements and treatment plans

through assessment interviews, self-reporting, feedback from community and social service agencies as well as law
enforcement agencies;

• Works with a tenant support network and referral partners to develop individualized support plans that identify

ongoing housing and mental health/addictions support;

• Working with the Manager, participates in the team as a specialist in the area of innovative community development

and capacity building with marginalized and mixed communities;

• Applies the use of trauma informed practices to support individuals and community engagement/development;
• Engages with the staff team in reflective practice to ensure the development and implementation of quality

programs and services;

• Ensures accurate, timely documentation of program and tenant support initiatives.

QUALIFICATIONS

• General knowledge of an academic or technical discipline normal y acquired through the completion of an

undergraduate degree (example: Bachelor of Social Work in mental health and health and justice field (i.e: BSW etc.);

• 3 - 5 years experience working in a diverse, direct service setting with people who experience impacts of poverty,

homelessness/ under-housing, violence/trauma, mental health/addictions/ or concurrent disorders, and other
sources of marginalization or oppression;

• Understanding of mental il ness, its impact and how it intersects with the criminal justice system;
• Understanding of the criminal and legal justice system;
• Demonstrated experience in cultivating leadership within groups &developing dynamic and innovative programming;
• Supportive counseling and group-work approach that is flexible, client-centered and strengths-based;
• Life Skil s certificate an asset;
• Arts based and social media skil s an asset;
• Working knowledge of the Residential Tenancies Act, Housing Services Act, and Ontario Human Rights Code;
• Excellent crisis intervention and conflict mediation skills, with ability to remain calm in crisis;
• Proven experience working independently, developing and facilitating groups;
• Ability to deliver cultural y sensitive services and very good knowledge and understanding of community resources;
• Knowledge of Microsoft Office Suite and excel ent oral and written communication;
• Working knowledge and application of anti-oppression, Trauma Informed, Harm Reduction, and feminist framework;
• Knowledge of a second language or culture an asset.

Vaccination Policy: In accordance with YWCA Toronto\'s COVID-19 Vaccination Policy, all YWCA Toronto employees,
students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as
recommended by Toronto Public Health.

HOW TO APPLY
Please submit your cover letter and r\xc3\xa9sum\xc3\xa9 as a single document to Teshia Al en, Manager of Housing Support
Program- Church Street a Please quote JOB ID number CHUR940 and your name
in the subject line.

Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring. YWCA
Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is within the Bargaining Unit.
Please indicate on your cover letter and email subject line if you are an internal candidate. For internal applicants,
this position is secondable.

YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We
encourage applications from women and gender diverse people of all races, ethnic origins, religions, abilities and sexual
orientations.

YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities.
If contacted, please advise us if you require any accommodation.While we thank all candidates for their interest, only those
selected for an interview wil be contacted.

YWCA Toronto is a Scent-Sensitive Workplace
Posting Date: August 23, 2023

Case Worker, Mental Health and Justice - Church Street, Housing Support Program

YWCA Toronto