Job Description

Job Overview

RUMI Canadian Academy that seeking a highly motivated Arabic-speaking Community Outreach & Student Recruitment Officer to join our team. The successful candidate will engage with Arabic communities and other cultural groups in Hamilton, Burlington, and Brantford to promote educational opportunities at recognized Ontario colleges, particularly in Toronto.

The officer will set up information tables and stands in community centers, shops, markets, and restaurants where Arabic communities are active. The main goal is to encourage individuals, in their own language, to pursue higher education through government-supported financial aid programs (OSAP), which include both non-repayable grants and low-interest loans with easy repayment options spread over ten years.

After successfully building a sufficient client base, the officer's role will transition into an in-office Case Worker position at our Hamilton office, with access to full administrative tools and resources.

Duties

Conduct thorough assessments of clients' needs and circumstances to determine appropriate services. Develop individualized service plans in collaboration with clients, setting achievable goals and identifying necessary resources. Actively connect with Arabic communities and other groups across Hamilton, Burlington, and Brantford. Set up and manage academy information tables and stands at local markets, shops, restaurants, and community centers. Deliver clear information about educational programs and government funding opportunities (OSAP) in Arabic and English. Promote recognized Ontario colleges and guide prospective students toward enrollment. Collect and maintain client contact information for follow-up. Report regularly to the administration team on outreach activities and results. Participate in occasional events outside the main service area if scheduled in advance. Transition into office-based duties as a Case Worker after achieving enrolment targets. Monitor client progress regularly, adjusting service plans as needed to ensure effective support. Educate clients about available resources and empower them to make informed decisions regarding their care. Supervise interns or junior staff members as needed, providing guidance and support in their professional development.

Requirements

Fluency in Arabic (English required; Dari/Farsi considered an asset). Strong knowledge of Arabic community networks and gathering places. Excellent communication, persuasion, and motivational skills. Proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with online applications/tools. Previous experience in community outreach, customer service, marketing, or social services is an asset. Ability to work independently, manage time effectively, and meet targets. Flexibility to work both in the community and in an office environment. Strong interpersonal skills with the ability to build rapport with diverse populations. Excellent organizational skills and attention to detail for maintaining accurate case documentation. Ability to work independently as well as collaboratively within a team setting. Knowledge of community resources and services available for clients is beneficial. Commitment to confidentiality and ethical standards in all interactions with clients. We invite qualified candidates who are passionate about making a difference in the lives of others to apply for this rewarding opportunity as a Case Worker.

What We Offer

Competitive salary and growth opportunities. Full training on academy programs and OSAP system. Supportive, multicultural work environment. Transition into a professional Case Worker role with full office setup (computer, phone, CRM system).
Job Type: Full-time

Pay: From $17.25 per hour

Expected hours: 40 per week

Work Location: Hybrid remote in Hamilton, ON