Job Description

Work Hours: 35 hours per week (rotating shifts including evenings and weekends, shares on-call responsibilities)
Salary: $55,939 annually (Level 7), plus comprehensive benefits
Location: 389 Church Street Toronto, Ontario M5B 2E5Contract Period: January 2, 2025 to November 3, 2025
Internal Application Deadline: Tuesday, December 31, 2024
JOIN OUR TEAM
YWCA Toronto strives to uphold anti-discrimination practices and anti-oppression principles to ensure that the rights of all individuals are respected and protected. We work to promote a climate that is welcoming of all women and individuals who identify as Trans, intersex, non-binary, agender, and/or Two-Spirit. We encourage applications from women and gender diverse people from all races, ethnic origins, religions, abilities and sexual orientations.The Case Worker xe2x80x93 Community Engagement is responsible for leading the development and facilitation of tenant community-based initiatives with the goal of creating a dynamic and inclusive environment as well as engagement with the local community through a trauma-informed, harm reduction and anti-oppression lens. The goals of the position are to create an inclusive community, in collaboration with the caseworker team and program manager to ensure that all community engagement activities address the emotional, practical and social support needs of the tenant population. Liaise with community services and sectorial network to encourage tenant participation in the broader community, work one-on-one and through group programming to identify and develop effective strategies that meet the emotional, practical and social needs of tenants and the community as a whole. The position will work within the 389 Church Street housing team and alongside Inspirations Studio, Native Womenxe2x80x99s programming manager and the Church Granby Neighborhood group to ensure that community engagement activities support a dynamic and culturally responsive environment with a focus on positive health and wellness outcomes.ABOUT YWCA TORONTO xe2x80x93 HOUSING SUPPORT PROGRAM, CHURCH STREET
YWCA Toronto Church Street facility includes 120 units of permanent housing. The integrated model creates a safe, inclusive and supportive community for tenants and is designated for women and gender diverse people who are: chronically homeless or at risk of homelessness; women and gender diverse people following transitions from provincially-funded institutions and service systems such as hospitals or prisons; and homeless Indigenous women/two-spirit people. As part of Housing Support program at the YWCA, the program goals include housing stabilization, harm reduction, health promotion and increased access to primary health care and acute mental health services.KEY RESPONSIBILITIES

• Applies the use of trauma informed practices to support individuals and community engagement/development;
• Uses effective eviction prevention measures to assist tenants to assume and maintain their tenancy obligations;
• Provides crisis prevention, intervention and counseling for women and children and gender diverse people to respond to crisis in ways that support individual and community well-being;
• Assists tenants to resolve issues of outstanding arrears;
• Uses harm reduction principles in facilitating and supporting tenant-centered activities;

• Works with a tenant support network and referral partners to develop individualized support plans that identify ongoing housing and mental health/addictions support;
• Contributes specialized knowledge and expertise in community development, tenant integration and cooperation with team members to develop meaningful and relevant services for tenants.

QUALIFICATIONS

• General knowledge of an academic or technical discipline normally acquired through the completion of an undergraduate degree (example: Bachelor of Social Work) (Cases for Equivalency will be considered);
• 3 - 5 years directly related experience working in a supportive housing setting in a direct service setting with children, youth and adults who experience impacts of poverty, homelessness/under-housing, violence/trauma, mental health/addictions, or concurrent disorders;
• Excellent crisis intervention and conflict mediation skills, with ability to remain calm in crisis;
• Proven experience working independently, developing and facilitating groups;
• Demonstrated experience in cultivating leadership within groups and developing dynamic and innovative programming;
• Supportive counseling and group-work approach that is flexible, client-centered and strengths-based;
• Life Skills certificate an asset; arts based and social media skills an asset;
• Working knowledge of the Residential Tenancies Act, Housing Services Act, and Ontario Human Rights Code;
• Ability to deliver culturally sensitive services;
• Strong knowledge and understanding of community resources;
• Working knowledge of Microsoft Office Suite and excellent oral and written communication skills;
• Demonstrated understanding and proven ability to work from Anti-oppression, Trauma Informed, Harm Reduction, and feminist frameworks;
• Knowledge of a second language or culture an asset.

WHAT WE OFFER:

• Comprehensive Medical, Vision, and Dental Coverage
• Life Insurance and Long-Term Disability Benefit
• Multi-Sector Pension Plan: Employerxe2x80x99s contribution of 5.75% and Employee Contribution of 3.25%
• Time off: Starts with 20 Vacation Days, 1.5 Days Per Month Sick Leave, 12 Paid Holidays, Health Promotional Days and 4 Float Days
• Other Benefits: Child Care Benefits, Maternity/Parental Leave Supplementary Employment Benefits, Educational/Sabbatical Leave, and Financial Assistance for Professional Development

Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is within the Bargaining Unit. Please indicate on your cover letter if you are an internal candidate. For internal applicants, this position is secondable.Posting Date: December 20, 2024YWCA Toronto transforms lives. As the city's largest multi-service women's organization, we help women and gender diverse people escape violence, move out of poverty and access safe, affordable housing.We work tenaciously to break down barriers that hold women and gender diverse people back from achieving equality.Vaccination Policy: In accordance with YWCA Toronto's COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public HealthPlease note: A vulnerable sector police reference check is required by the successful candidate prior to hiring.YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender diverse people of all races, ethnic origins, religions, abilities and sexual orientations.YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation. While we thank all candidates for their interest, only those selected for an interview will be contacted.YWCA Toronto is a Scent-Sensitive Workplace.ApplyApply for this positionRequired*First Name*Last Name*Email Address*Phone*AddressResume*We've received your resume. Click to update it.orAttach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) orPaste your resume here orCover LetterList any certification, licences or professional designation you currently possess.Are you a current YWCA Toronto Employee?*If Yes, please mention your position title.Are you willing to undergo a vulnerable sector police check if you are selected for the position?*Have you ever interviewed with YWCA Toronto in the past?*Have you ever been employed by the YWCA Toronto?*If yes, state position, department/programDo you have relatives now employed with the YWCA?*If yes, state name, relationship and department.Are you eligible to work in Canada?*Were you referred by a YWCA Toronto employee? if yes, please mention their name and position.Human Check*This website uses cookies and other analytics technologies. By selecting "Allow", you consent to the recording, use and sharing of your website activity by this website and its service providers.

YWCA Toronto