Job Description

Help us serve 93,000 of Manitoba's healthcare professionals. We are HEB Manitoba, one of the largest pension and benefit plans in the province.

At HEB Manitoba, our Disability & Rehabilitation (D&R) department takes a supportive and proactive approach to providing industry-leading service to our members.

Reporting to the Manager, Claims Administration & Training, the

Case Worker

will be a key member of a dedicated team committed to providing service excellence in the administration of our D&R plan.

We are seeking a highly motivated professional to assist our members through a positive, streamlined process that focuses on long-term results. Our organization requires an innovative and adaptable individual who is ready to make a difference with us.

If you thrive in a dynamic environment and have a strong work ethic, a positive attitude and a desire to make a difference, then consider this opportunity.

Join us in making a difference in the lives of others:

Here's the exciting journey:

Develop a knowledge foundation by learning about our D&R Plan, departmental procedures, and in-house D&R claims management system. Interact with the D&R team and support the D&R Administration, Claims Specialist, and Rehabilitation functions. Become familiar with HEB Manitoba's internal software systems.
Your responsibilities will increase to include:

Assist in D&R claim set-up, including effective communication with members and stakeholders. Assume responsibility for the electronic filing of documents as they pertain to your caseload. Continue to improve your abilities and enhance your effectiveness by developing a comprehensive understanding of our department's activities along with the Plan Text provisions. Expand your knowledge and skills as you gain experience administering the D&R Plan, the claim application process, benefit calculations, and premium refunds.

Qualifications for Your Success:

Experience & Education

Completion of a post-secondary degree or diploma in a Health-related field. Completion of the Certified Employee Benefits Specialist (CEBS) - Group Benefits Associate (GBA) certification would be considered an asset. Three plus years of group insurance administration experience including processing enrolments, managing disability application forms, benefits calculations and premium refunds.
An equivalent of education and experience may be considered
Knowledge, Competencies & Skills

Strong mathematical acumen and problem-solving skills. A professional demeanor with a strong focus on service excellence. Proven strength in both oral and written communication. Ability to work effectively both independently and within a team environment. Experience in balancing tasks with competing priorities and varying deadlines. Proficient knowledge of Microsoft Office, including Outlook, Word, Excel and Teams. Commitment to continuous learning and ongoing professional development.

Why join our team

?

The work you do will be challenging and rewarding. You will make a difference in our day-to-day operations and your initiative will be recognized.

We offer:

A compressed workweek for your work/life balance. Comprehensive compensation and benefits including a defined benefit pension plan. Progressive and supportive work environment. A comfortable, modern environment conveniently located in downtown Winnipeg with easy access to restaurants and other retail services.

Please submit your resume and cover letter by 4:00 p.m. on Friday, February 28, 2025 to hr@hebmanitoba.ca

.

We thank all applicants for their interest; however, only those being considered will be contacted.

Job Type: Full-time

Benefits:

Company pension Dental care Disability insurance Employee assistance program Extended health care Life insurance Paid time off Vision care
Schedule:

Monday to Friday
Work Location: Hybrid remote in Winnipeg, MB R3C4L5

Application deadline: 2025-02-28