Job Description

Youth Transitional Housing - Case Manager

Program

Description: Youth Transitional Housing provides youth aged 16-25 a program to stabilize and change their lives by providing a youth-driven goal focused program to become self-sufficient.

This program works with youth who face a number of barriers. We work with each youth at their starting point, helping them achieve their goals and ambitions as they journey toward independence. Our work is youth focused, based on the principles of harm reduction, resiliency, and trauma -informed, solution focused practice, and a strength-based approach.

:

Build rapport with youth and engages in active listening Facilitate case assessments and case management sessions with youth. Support youth in developing client-centered goals and monitoring their goals and progress. Encourage youth in working towards goals and action steps (school, life skills, job, rehabilitation etc.) Communicate progress of the youth, changes in behavior, any concerns/challenges that youth are facing with team members and legal guardians. Provide referrals and follow-up support to external service providers, community and other various stakeholder groups. Manage and maintain all documentation to ensure appropriate file management procedures are followed.

Qualifications:

Bachelor's Degree in a related field or two-year Youth Care Worker Diploma including trauma-based care. Human Services Certificate. Experience working in a youth residential facility would be a strong asset. Must have excellent verbal and written communication skills and a clean drivers abstract. All candidates will be required to have a valid driver's licence, a reliable vehicle and provide a clear criminal record and social development checks. Strong interpersonal, non-judgmental, empathetic, flexible and ability to work with initiative and independence Extensive background and experience working with youth struggling with addictions, poverty, mental health, and trauma. Working knowledge and experience with harm reduction, resiliency, trauma-informed and solution focused practice. Excellent written and verbal communication skills. Proficient and skilled with computer use and database entry

Communication

- Comfortable communicating formally, informally, in groups and one-on-one. Able to obtain and share information, ideas, and problems. Able to ask for advice, support and accept feedback

Relationship Building

- Able to build formal and informal professional relationships. Model and foster respect and reciprocity with people served in the program, team members, other e4c personnel, external service providers and community members

Accountability

- Able to define expectations for self and others and to act to fulfill these expectations. Able to self-reflect, monitor and correct one's own actions. Takes accountability to deliver the best service by demonstrating best practice behaviours following organizational policy and procedures, NWI standards and OH & S

Creating and Leading Change

- proactive and preventative; innovation and creative; pathfinding; inspirational. Seeks ways to improve processes and efficiencies for enhanced service and community relations. Responds to new and innovative ideas in an effort to effectively problem solve for resolution.

Detail Oriented

- Able to manage details that matter, checks work, ensures that tasks are completed as asked.

Job Type: Full-time

Pay: $24.00 per hour

Benefits:

Casual dress Dental care Disability insurance Life insurance Paid time off Vision care
Application question(s):

Do you currently live in New Brunswick, Canada and able to travel to job site?
Work Location: In person

Application deadline: 2025-11-07