Job Description

Association for New Canadians

is a non-profit, community-based organization dedicated to



the provision of settlement and integration services for immigrants and refugees.



Job Title: Case Manager



Location: St. John's, NL



Position Type: 1 full-time position



Closing date: Until filled



The

Case Manager

is responsible for delivering a client-centered service model to support newcomers settling in Canada as well as working collaboratively with the various ANC divisions.

Roles and Responsibilities:

Completes pre-arrival Intake Assessments to clients referred to the ANC by the provincial government Supports pre-arrival case management by assisting clients with information, referrals and settlement counseling services to prepare clients for arrival to Canada Provides individual, family, and community support to clients considering individual needs and goals Providing case management services including information and referral, accompaniment, home visits, and follow-up to assist clients to live independently and integrate successfully Providing information and referral to a wide array of community agencies, professional services, settlement, and social services, etc. Providing logistical support by meeting clients at the airport, assisting with their move to permanent accommodations; and assisting in completing applications for essential services Delivering life skills and orientation sessions to help facilitate settlement into the local community Collaborating with other employees, volunteers, and stakeholders to help identify and resolve any settlement integration issues Recording and accurately compiling client statistics and accomplishments to include in monthly activity reports Other duties as required

Qualifications and Experience:

Relevant Human Services degree (equivalencies will be considered) Skilled in crisis intervention, conflict resolution and de-escalation skills Ability to effectively engage with a variety of stakeholders, both internal and external Strong interpersonal, presentation, and communication (both written and oral) skills Previous case management experience supporting a vulnerable population Knowledge of specific issues facing refugees and immigrants Ability to work in a fast-paced environment Working knowledge of Microsoft Office Experience developing goals, timelines, and delivery methods to achieve set objectives Accurately record and compile client statistics and accomplishments to include in monthly activity reports Ability to speak a second language is an asset

Conditions of Employment:

Legal authorization to work in Canada Valid class 5 driver's license and access to a reliable vehicle is an asset Flexible to work outside of core hours (Monday-Friday, 9:00am - 5:00pm) Position is subject to a satisfactory Criminal Record Screening and Vulnerable Sector Check from the Royal Newfoundland Constabulary




How to Apply



Please upload a cover letter and resume as one PDF or MS Word document to https://associationfornewcanadians.bamboohr.com/careers/185

Association for New Canadians

is committed to the advancement of Equity, Diversity and



Inclusion. We believe that diversity in our team is a key pillar in the work we do and invite all



candidates to discuss their specific skill sets and experience. We will work with qualified



applicants to provide reasonable accommodation upon request to facilitate this recruitment



process.



Visit us on-line at: www.ancnl.ca.