Job Description

Job Summary

We are a licensed immigration consulting firm dedicated to helping individuals and families achieve their Canadian immigration goals. Our services include assisting with temporary visas, work permits, study permits, and refugee applications. We are seeking a

Case Manager - Immigration

to join our growing team and provide professional support to clients throughout the immigration process.

Duties

Manage and process applications for

Temporary Resident Visas, Refugee Applications, Work Permits, Study Permits, and other related categories

. Experience in the field of "Refugee Applications" will be an asset. Assist clients with document collection, preparation, and submission to ensure compliance with IRCC requirements. Conduct client intake interviews to assess eligibility and advise on required documentation. Maintain accurate case files and track application progress using case management software. Communicate with clients in a professional and timely manner, keeping them updated on case status. Utilize project management skills to oversee case timelines and deliverables. Prepare reports and presentations using Microsoft Office applications such as Word, Excel, PowerPoint, and SharePoint.

Requirements

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is essential; Experience or knowledge in

Refugee/Asylum cases

is an asset. Understanding of

IRCC processes, forms, and documentation requirements

. Excellent communication skills (verbal and written) and strong attention to detail. Ability to manage multiple files simultaneously and meet deadlines. Fluency in

English, Punjabi, Hindi

required

What We Offer:

Competitive salary based on experience. Opportunities for professional growth and career advancement. Supportive and collaborative work environment. Training and mentorship from experienced immigration professionals.
Job Types: Full-time, Permanent

Pay: $18.00-$20.00 per hour

Expected hours: 35 - 40 per week

Work Location: In person