Job Description

Mission Statement:

Understand the aspirations of seniors and respond with innovative supports.

Vision Statement:

Building inclusive communities where all seniors are connected to living their best possible life.

What to expect when you join SPLC:

Competitive Compensation and Benefits. Rewarding career that supports meaningful work in our communities. Training and Professional Development opportunities. Healthy and safe working environment.

Position:

Case Manager (Full time)

Hours of Work:

35 hours per week

Reports to: :

Collaborative Practice and Care Services Manager

Date Posted:

August 8, 2025

Deadline:

Until position is filled

Position Summary

Responsible to coordinate and conduct client assessments, problem identification, service coordination, counselling, education, advocacy, discharge planning and organize and coordinate support groups for clients and families

Responsibilities

1. Provides Case Management services :

Provides crisis management, case counseling and follow-up plan as required, including liaising with the client's family/caregiver and/or other care providers Works with clients and caregivers on individual, couple and family issues; and liaises with community partners including clients' physician and/or other health professionals and or volunteers as needed Co-ordinates and monitors self-directed client caseloads with the multi-disciplinary team Maintains accurate records in the care plan, progress notes and statistical reports

2. :

Organizes and coordinates support groups and related services

Organizes educational workshops through partnership with other agencies and/or health care professionals Plans, implements, coordinates and facilitates support groups to enhance the adjustment of clients/caregivers Supervises volunteers assisting in groups or individual support

3. Ensures client safety and staff safety in all aspects of responsibilities:

Works safely at all times and ensures the safety of self and others by preventing and reporting hazards

4. :

Provides departmental and organizational support

Participates with the supervisor and the team in the development of standards, policy and procedures and quality improvement Attends meetings and participates in St Paul's activities as required

Education:

Post-secondary education in health and/or social services or equivalent work experience Registered health care professional (ex. social worker, nurse, occupational therapist, etc.), an asset Valid First Aid and CPR certificate an asset

Experience & Skills:

Knowledge of assessment, counseling, case management and group work Sensitive to the cultural needs of clients from various ethnic groups Excellent interpersonal, communication, decision-making and assessment skills Ability to work independently and co-operatively in a busy multi-disciplinary situation

Others

Vulnerable Sector Screening check required Proof of full COVID-19 Vaccination or Medical Exemption Certificate required



Senior Persons Living Connected is a diverse work environment. We encourage applications from all persons, including persons with disabilities. Accommodation will be provided, if needed, in accordance with the Ontario Human Rights Code and Accessibility for Ontarians Disability Act.