Job Description

Now Hiring: Case Manager

Are you a compassionate leader with a passion for making a real difference in the lives of vulnerable children, youth, adults, and their families? We're looking for a Case Manager to join our dynamic and dedicated team providing 24/7 specialized care and support.

As a Case Manager, you'll lead a multidisciplinary team in delivering tailored programs that prioritize safety, wellness, and empowerment. You'll manage client care plans, guide staff development, coordinate crisis response efforts, and ensure regulatory compliance--all while fostering a healthy, collaborative, and inclusive work environment.

What You'll Do:

Oversee individualized client care and ensure holistic service delivery. Lead and mentor a diverse team of staff and trainees. Coordinate day-to-day operations, staffing, and shift coverage. Develop partnerships with community organizations and clinical teams. Ensure compliance with safety, licensing, and documentation standards. Lead crisis management planning, training, and response. Manage budgets, reduce operational risks, and optimize resources.

What We're Looking For:

Deep empathy and a strong understanding of vulnerable populations. Proven leadership, coaching, and team-building skills. Ability to thrive in fast-paced, high-pressure environments. Strong communication, organizational, and problem-solving abilities. Experience in crisis management, program oversight, and financial accountability. A collaborative mindset and commitment to continuous improvement.

Requirements:

Clear

criminal record check

,

vulnerable sector check

, and

social development

check prior to employment. Fluent in written and spoken French and English. A completed post-secondary diploma or degree in a related human services field or a social science (e.g., Social Services, Human Service Counselling, Child and Youth Care, Psychology, or a comparable discipline) or combination of experience and education deemed equivalent. Minimum of 6 months of experience working in the human services field, with direct service delivery to children, families, or vulnerable populations. Minimum of 1 year of supervisory experience is required, with a demonstrated ability to manage staff, provide coaching, and oversee daily operations. Proficiency in Microsoft Office Suite (Word, Excel), email communication, and cloud-based data management systems. Strong interpersonal and communication skills, with the ability to engage professionally with families, colleagues, and community partners. Effective time management, planning, and organizational skills to balance competing priorities in a fast-paced environment. Ability to work both independently and collaboratively within a multidisciplinary team setting. Commitment to ethical practice, confidentiality, and adherence to organizational policies and standards. Valid Class 5 Driver's License Clear and Current Driver's Abstract Valid vehicle registration and insurance with a minimum of $1,000,000 liability coverage. Willing to travel to surrounding regions such as Bathurst and Miramichi.

Why Join Us?

You'll be part of a mission-driven organization that values teamwork, innovation, and professional growth. We offer a supportive work culture, ongoing training opportunities, and the chance to make a lasting impact in our community.

Apply today

to be a cornerstone of care and leadership in a role that truly matters.

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: From $29.50 per hour

Additional pay:

Overtime pay
Benefits:

Casual dress Company events Dental care Employee assistance program Extended health care Flexible schedule Life insurance Paid time off
Schedule:

8 hour shift Monday to Friday Weekends as needed
Education:

Secondary School (preferred)
Language:

French (required) English (required)
Licence/Certification:

First Aid and CPR (required)
Work Location: In person