Job Description

Competition Number 2025-51

Union/Non-Union:

OPSEU/SEFPO

Position

: Case Manager

Status:

One (1) Permanent Full Time

Program:

Specialized Housing

Initially assigned to:

Community Homes for Opportunity (CHO)

Purpose:

Reporting to the Program Manager, the Case Manager provides hands-on, client-centered support, including skill development, symptom management, and emotional assistance, while advocating for clients and connecting them to essential community resources. Through individualized care planning and ongoing progress monitoring, the Case Manager fosters client engagement and continuity of care, promoting long-term stability and overall well-being within supportive housing programs.

Education and training:

Proof of successful completion of a post-secondary education in Social Services or Mental Health and Addictions related field or Nursing and proof of registration with the College of Nurses (if applicable)

Requirements:

A negative Police Vulnerable Sector Check

A valid Class G driver's license and proof of insurance

Daily access to a reliable vehicle

Current First Aid and CPR certificate required

Current Non-Violent Crisis Intervention (NVCI) training or willingness to obtain

Current Applied Suicide Intervention Skills Training (ASIST) or willingness to obtain

Able to lift at a minimum 20 lbs. from squatting to standing position

Bilingualism (English/French) is required

Experience:

Minimum of 2 years of experience in addiction & mental health services

Minimum 1 to 3 years of experience working with vulnerable populations, specifically adults living with a serious and persistent mental illness and/or acquired brain injury (ABI) and/or Addictions and/or complex healthcare needs providing assessments and rehabilitation services

Experience working in a community setting and working knowledge of community resources

Knowledge/Skills/Abilities:

Basic working knowledge of computer software

Ability to work cooperatively and independently with minimal supervision and as part of a team

Effective problem solving and decision-making skills

Proficiency in managing challenging behaviours

Excellent interpersonal/verbal/written communication skills

Ability to maintain confidentiality as per PHIPA (Personal Health Information Protection Act)

Working knowledge of the Mental Health Act, Residential Tenancy Act and the Health Care Consent Act

Knowledge/experience using the principles and practices of psychosocial rehabilitation

Personal Suitability:

Commitment to continuous learning

Demonstrated positive work record and good attendance

Demonstrated commitment to client and family-centered care

Willing to work flexible hours, days, evenings, weekends, and holidays

Selection Process:

Candidates will be selected for the position based on their skill, ability, experience, and qualifications as identified in their resume

Shift:

Days, evenings, weekends, and holidays

French Language Services Required:

Bilingualism in English and French is required for this FLS-designated position.

Priority will be given to candidates who meet the bilingual requirement. However, unilingual candidates are still encouraged to apply and may be considered if the French language requirement can be otherwise fulfilled or if no suitable bilingual applicants are identified. A formal French proficiency test will be conducted

Salary:

$24.54 - $29.90/hour
$44,662.......................$54,418 (*based on full-time hours)

Job Types: Full-time, Permanent

Pay: $25.54-$29.90 per hour

Expected hours: 35 per week

Benefits:

Casual dress Company pension Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off
Education:

DCS / DEC (required)
Language:

Bilingual - English/French (required)
Work Location: In person