Job Description

Key Responsibilities


Deliver services aligned with JF&CS programs, focusing on Holocaust assessments and client support Act as the first point of contact for Holocaust Survivor Services (HSS); handle inquiries, screen for eligibility, and respond to urgent concerns Support clients and families by sharing community resources and conducting safety screenings; provide front-line intervention when appropriate Maintain accurate and up-to-date client records in the case management system Liaise with internal teams and community partners to support case management plans Provide administrative support, including scheduling, document preparation, and case routing Assist social workers and staff across the Holocaust team Ensure documentation and records are completed and maintained in a timely manner Support program operations through various administrative tasks as required Perform other duties as assigned

What You Will Bring:


Post-secondary diploma or degree in Social Services or a related field Minimum 2 years of experience in social services or community-based organizations Experience supporting trauma survivors; expertise with Holocaust survivors is a strong asset Fluency in spoken Russian is required; ability to read and write Russian is an asset Knowledge of Jewish history, culture, and community needs is a strong asset Strong communication and interpersonal skills in both English and Russian Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and familiarity with databases or case management systems High attention to detail, excellent organizational skills, and ability to manage multiple priorities Trauma-informed, client-centered, and culturally sensitive approach Flexibility and adaptability in a fast-paced, team-oriented environment

If you are interested in applying for this position, please submit your resume and cover letter by visiting the Career Opportunities page at https://www.jfandcs.com/jobs.


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Jewish Family and Child Service is committed to the principle of equal opportunity in employment and welcomes candidates from diverse backgrounds. Accommodations during all phases of the hire process will be made wherever possible. Please advise us if any accommodations are required.


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We thank all applicants for their interest; however, only those considered for an interview will be contacted.


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To learn more about Jewish Family and Child Service, please visit:

www.jfandcs.com

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