Job Description

Job ID:

300309

Date posted:

03/08/2025

Who you are

+ You are enthusiastic about work and working with others on a team + You can prioritize, are disciplined, show initiative and have a flexible attitude
+ You've worked with material handling equipment before (or are very open to learning about it!)
+ You have about 6-month work experience in a high-volume Warehouse, Retail or Customer service environment (strong preferred but not necessary)
+ You are totally cool working in a physically demanding, fast-paced, work environment where you will be lifting and moving items continuously

Your responsibilities

+ Maintain the flow of carts/baby strollers throughout the store to ensure positive customer shopping experience + Assist customers in loading merchandise into vehicles as efficiently as possible
+ Ensure that the loading zone remains clear
+ Maintain a balanced cart flow throughout the store/home delivery areas
+ Disassemble AS IS merchandise when required
+ Assist customers with bringing merchandise to be returned
+ Report inoperable equipment to managers
+ Maintain outside area, ensuring it is fully stocked with twine, etc.
+ Work closely with the furniture pick up and warehouse staff to ensure the integrity of merchandise pulls
+ Use available resources to educate yourself on product features and customer interaction skills
+ Contribute to an environment where the IKEA Culture is a strong and living reality that embraces the diversity of coworkers and customers
+ Assume responsibility for other tasks and projects as they occur

Together as a Team

At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We're a bunch of people who are truly passionate about people!

Why you will love us

Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That's why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:
+ Wellness days (in addition to your vacation days!) + Extended health, dental, and vision coverage (for you and your family)
+ RRSP with IKEA contribution matching options
+ Eligibility for our annual IKEA bonus incentive plan
+ Flexible spending account
+ Life insurance
+ Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
+ Parental leave
+ Bereavement leave
+ Employee assistance program (that helps you support your mental, physical, and financial wellbeing)


P.S. In the IKEA world, this position is officially referred to as: Carts Co-Worker

The starting rate/salary for this position is 18.5 CAD