Job Description

JOB OPPORTUNITYPosition InformationLocation Langley
Salary Range$30.30 to $32.80 per hour. Salary is based on education and experience.
The OpportunityThe Role
Representing Douglas College at the Aldergrove WorkBC Centre, the Career Coach will support clients in achieving and maintaining sustainable labour market attachments. They will serve all client types including general clients, clients in receipt of Employment Insurance (EI) and Income Assistance.Responsibilities

• Create realistic return to work Action Plans that identify activities and objectives that support the clients in reaching their employment goals;
• Assist clients through one-to-one coaching with resume writing, job search techniques, labour market information, career planning materials, assessment tools, workshops and other relevant resources;
• Determine eligibility for financial supports and Skills Enhancement services;
• Assess and provide the Client with the following services, tailored to individual client needs:

• Work Experience (Wage Subsidy, Job Creation Project and unpaid Work Experience),
• Skills Enhancement (Skills Training, Academic Upgrading, Short Term Training),
• Self-Employment,
• Customized Employment

• Maintain regular contact with the Client to support, motivate, and monitor the Client's progress;
• Review monthly Key Performance Measures (KPM) and targets with the Centre Manager.

Additional Duties:

• Participate in weekly team meetings, strategic planning sessions and performance management reviews;
• On occasion, the Career Coach will be required to perform Resource Area Assistance including reception and assisting clients in registering for Employment Services (OES);
• Work to Training Group's Quality Management System, ISO9001:2015 standard;
• Miscellaneous as required.

WHO WE AREDo what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best degree-granting colleges even better.Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.
WHAT WE OFFERWe offer the opportunity to do what you do best in an inclusive, collaborative and collegial environment. At Douglas, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth, and development, as well as a safe and respectful workplace.

• Transit-accessible campuses
• Hybrid work arrangements for eligible positions
• Competitive salaries
• Excellent Health and Dental Benefits for eligible positions
• Defined-Benefit Pension Plan for eligible positions
• Professional Development funding
• Access to our Fitness Centres and Classes

For more benefits information, !
WHAT IT TAKESTO BE SUCCESSFUL IN THIS ROLE:

• Post-Secondary degree, or equivalent level of knowledge and experience in employment services related field an asset;
• A Certified Career Development Practitioner (CCDP) Certification an asset;
• Demonstrated ability to meet performance based targets;
• Ability to exhibit respect for clients, client diversity, and community partners;
• Strong oral and written communication and interpersonal skills;
• Ability to work in a fast-paced, performance-based work environment with shifting priorities and duties;
• Excellent computer skills: MS Office Suite, database entry and the use of online-demand meeting applications and desk-top sharing;
• Knowledge of local labour market and labour market trends;
• Knowledge and awareness of WorkBC systems, processes and financial model an asset;
• Satisfactory completion of a criminal records check.

Experience in the following considered an asset:

• Providing excellent customer service while delivering in person and virtual services;
• Conducting & interpreting client needs assessments;
• Working with individuals with complex barriers and a wide range of cultural backgrounds;

Preferred but not essential Certifications:

• Career Development Practitioner;
• MBTI certificate;
• Personality Dimensions;
• Job Club Leader.

Additional InformationThis Full Time position (40 hours per week) is based in the Aldergrove WorkBC office. Shifts are Monday to Friday, but must be able to work variable shifts that will include some evenings and occasional Saturdays.
Posting Number 02463SA
Position Title Career Coach - Case Management
Anticipated Start Date 02/17/2025
End Date 02/16/2026
Needs a Criminal Records Check YesHow To ApplyOpen Date 02/07/2025
Close Date
Open Until Filled Yes
Minimum Number of References
Equity StatementDouglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status.
Important NoteInterested applicants must submit their application and all required documents online on the Douglas College Career Site [www.douglascollegecareers.ca]. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume.

Douglas College