Are you passionate and dedicated to making a positive impact on people's health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality? Do you want to feel valued and have the support of our understanding Clinic Director? If so, come and join us at
Pro Physio & Sport Medicine Ottawa Region
, a
Lifemark Health Group
company, Canada's premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are seeking a
Care Coordinator
who shares this same philosophy.
At Lifemark, we walk the talk of our company
Core Values
:
" We have fun", We strive for simplicity", "We trust each other to do the right thing", "We go the extra kilometre" and "We belong here".
Why Lifemark?
Opportunity to work with a multi-disciplinary team of clinicians and the satisfaction of being on a driven team
Supportive and collaborative administrative team
Competitive compensation with an excellent benefits package for permanent employees
Positive and comforting work environment
Pathways for management and corporate leadership
Nationally recognized brand with a strong digital presence
Diverse, stable, caseload with the flexibility to integrate pre-existing clients
Primary Responsibilities
Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan
Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information
Coordinate scheduling of patient appointments and maintain the patient's medical record
Collect payment at time of service
Track coverage for all funding streams to ensure approval
Complete data entry and billing
Coordinate courier packages (in or outgoing) and process incoming and outgoing email, mail and faxes
Provide administrative support to the Care Coordinator Manager and Clinic Director
Qualifications & Core Competencies:
High School Diploma, G.E.D. or equivalent
High degree of organizational and multi-tasking skills in a busy and fast-paced work environment
Preferably with 1-3 years work experience in a private clinic setting
Excellent communication and interpersonal skills
Computer savvy and data entry skills in a physiotherapy clinic setting will be an asset but not required
Flexible and adaptable to change
Ability to hit the ground running with minimum supervision
Inclusion
We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility.
Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.
Accommodation
Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at
talent@lifemark.ca
Visit and Apply today! Visitwww.lifemark.ca/careers
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