Job Description

JOB DESCRIPTION - Kneehill Housing Corporation Chief Administrative Officer (CAO)

Reports to: Board of Directors

Summary

With the position based in Three Hills, Alberta, the Kneehill Housing Corporation, Chief Administrative Officer (CAO) will oversee the effective operation of the housing and lodge facilities and programs on a day-to-day basis. This involves applying sound management principles to both the internal and external aspects of their operations. The CAO will advise the Board, during scheduled board meetings, regarding operations, programs, finances, human resources, public relationships and other related matters.

Core Competencies

Time Management

Problem Solving

Accountability, Dependability, and Flexibility

Decision Making and Judgement

Ethics and Integrity

Planning and Organizing

Enforcing Laws, Rules, and Regulations

Communication

Teamwork

Job Duties

Leadership:

Act as a representative of the organization, facilities and the Board of Directors.

Act as a professional advisor to the Board of Directors on all aspects of the organization's activities.

Act as a spokesperson for the organization.

Ensure positive engagement of residents, family, friends and team members by maintaining a positive, open-door atmosphere. This includes facilitating or participating in resident tenant and staff meetings.

Conducting official correspondence on behalf of the Board as appropriate and jointly with the Board when required.

Represent the organization at community activities to enhance the organization's community profile.

Develop an effective public relations program that serves the best interest of the organization and communities in Kneehill County area.

Develop and manage annual capital and maintenance plans to ensure that the properties are maintained in a state of good repair, in collaboration with other staff members.

Ensure that facilities are following all applicable health and safety standards, government regulatory and building codes.

Lead the development and implementation of long-term strategic plans aligned with the organizations mission and values.

Promote inclusive practices and culturally sensitive care that reflects the diverse needs of residents.

Create and promote an atmosphere of warmth, personal interest and positivity, as well as a calm environment throughout the organization.

Program/Service Development and Accountability:

Ensure adequate planning, coordination and orderly decision-making processes are in effect.

Ensure that the operation of the organization meets the expectation of its clients, Board and other stakeholders.

Oversee the efficient and effective day today operations of the organization.

Develop and monitor key performance indicators (KPI's) to evaluate organizational performance and report progress to the Board.

Human Resources:

Plan the organizational structure, the delegation of authority and accountability among the staff of the organization.

Provide leadership to staff, build a strong collaborative team, facilitate open lines of communication, ensure ongoing development, recognition and appreciation.

Ensure staff are informed and knowledgeable about operational policies and procedures, their implications and relevance to the organization.

Work with the Lodge Manager and/or other senior staff to ensure staff have and maintain knowledge, skills and abilities to carry out their duties.

Ensure that adequate staff levels are maintained in accordance with budgetary guidelines.

Comply with relevant workplace legislation, regulations and standards.

Develop succession plans for key roles and support ongoing professional development for staff.

Financial Management:

Ensure that all financial, statistical, statutory and other reports are completed and submitted as necessary. Budgets, if necessary, in this interim timeframe, will be done in collaboration with the Operations & Finance Manager.

Work with the Board to secure adequate funding for the operation of the organization.

Understand government funding models and how to successfully secure funding.

Explore funding sources, oversee the development of fund-raising plans (with Board assistance) and write funding proposals to increase the funds of the organization.

Provide the board with the comprehensive, regular reports on the revenues and expenditures of the organization in collaboration with the Financial Officer, if time permits.

Ensure compliance with nonprofit financial regulations and reporting standards.

Operations and Facility Management:

Establish evaluation systems for all aspects of the facilities and program, including he quality of services provided and regularly report the evaluation results to the Board.

Ensure the safeguarding and appropriate uses of resources including staff, property, equipment, supplies, finances, records, and files.

Oversee large capital projects, ensuring project contract documents are prepared and followed by consultants, contractors and subcontractors.

Oversee the implementation and maintenance of digital systems for operations, resident management, and financial reporting.

Identify potential risks to the organization and implement mitigation strategies.

Board Support, Society Administration and Governance:

Attend all Board and Committee meetings and ensure that there are appropriate minutes and correspondence.

Participate in other administrative functions as designated by the Board.

Ability to work independently with the knowledge that the Board Chair and Board can assist if required.

Requirements

Highly motivated and able to work independently.

Ability to comprehend and communicate detailed instructions orally and in writing.

Ability to multi-task and establish priorities.

Ability to maintain organization of human resources and safety files in a changing environment.

Exhibit initiative, responsibility, flexibility, and leadership.

Strong communication and problem-solving skills.

Able to create alternative solutions to problems.

Excellent time management and project management skills.

High level of sound and independent judgment and reasoning.

Ability to interpret and implement company policies and procedures.

Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.

Able to effectively communicate both verbally and in writing.

Able to work well under pressure.

Strong attention to detail.

Able to deal with people sensitively, tactfully, diplomatically, and professionally always.

Strong working knowledge of Microsoft computer software (e.g. Excel, Word, etc.) and email.

Strong understanding of confidentiality

Capability to attend some external workshops and community events.

Send resume to Sonia Ens at sens@linden.ca.

Application deadline October 1, 2025 at 5:00pm.

Job Type: Full-time

Pay: $100,000.00-$150,000.00 per year

Work Location: In person