Cannabis Customer Service Associate (budtender)
Victoria, BC, CA, Canada
Job Description
Since 2015, FARM has been providing safe access to cannabis in a discreet and professional environment remaining client focused and service minded in a high volume retail setting. Budtenders at FARM interact with customers seeking information on the range of available cannabis products and are essential for the front of house (FOH) customer service team. Individuals in this position educate and train new hires ensuring that quality and efficiency standards are met for all customers.
PRINCIPLE DUTIES/RESPONSIBILITIES:
Ensuring quality assurance and excellent customer service; Maintaining knowledge of a wide range of products and accessories; Providing customer education on FARM's range of products; Providing a smooth full-spectrum customer experience; Maintaining a pleasant and organized environment; Strict adherence to all policy and compliance, including The Original FARM's internal policies, Provincial, and Federal; and Other duties as required.
QUALIFICATIONS AND SKILLS:
Strong customer service skills Working knowledge of POS systems, Word, and Excel Strong communication skills, time management, and problem-solving skills Works well in high volume, high level of care, retail environment Able to work as a member of a team Strong cannabis knowledge and passion required BC Selling it Right Certificate
TERMS OF EMPLOYMENT:
Must be willing to sign FARM's terms of employment contract Must be able to work a variety of night/weekend shifts when required Must be willing to cover shifts in the event of sick days/ leaves of colleagues Reports to: Assistant Front of House Managers and Store Manager Direct Reports: No FARM adheres to BC Employment Standards law for hiring and termination
Job Type: Full-time
Pay: $20.86 per hour
Benefits:
Flexible schedule Store discount
Licence/Certification:
Selling it Right (required)
Work Location: In person
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Job Detail
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Job IdJD2538683
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationVictoria, BC, CA, Canada
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EducationNot mentioned