Job Description

SPIRITLEAF CANNABIS CONCIERGE

Our Budtenders Cannabis Concierge will support the store leadership team through the cultivation of a store environment that surprises and delights our customers each time they walk through our doors. We envision someone with a vibrant personality, an efficient nature, and natural warmth. Our ideal candidate will provide exceptional service in all aspects of the sales floor - greeting customers, selling, product knowledge, cash wrap, restock and overall shop keeping. An understanding and appreciation of marijuana products and culture is a bonus. If this sounds like you, then we would love to hear from you!

CUSTOMER CONNECTION

Supports environment of genuine customer connection Acts as an empowered team member, exercising decision-making skills to enhance each customer's experience Demonstrates extraordinary service Takes ownership of individual awareness of product knowledge

PRODUCT KNOWLEDGE

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Is knowledgeable of trends and supports brand messaging Gains understanding of how merchant skills impact business and the customer experience

TEAM WORK MAKES THE DREAM WORK

Supports new hires through mentorship Is self-aware and focused on self-development Collaborates with the team during morning and closing meeting

LEADERSHIP

Possesses strong written and verbal communication skills, strong assessment and decision-making skills Provides insight to Spiritleaf Managers in relationship to the customer experience to the leadership team Participates in ongoing staff education and through sharing of product knowledge

QUALIFICATIONS

You must be a Qualified Cannabis Worker in the province of Ontario to apply and be able to provide a current copy of the Ontario's CannSell certification including the Updated Program Requirements including the New Mandatory Module on Edibles, Extracts, and Topicals at the time of application You must be at least the minimum required legal age (at least 19 years old) and be able to provide a clean criminal background check prior to employment. At least 2 years' experience in a Retail/Customer Service environment, Experience in the Cannabis industry will be considered an asset Proven success in offering an exceptional customer experience A passion for our product and changing the way the world sees cannabis A desire to have fun, laugh and support the customer and team member journey along the way First Aid/CPR, WHMIS and Worker's Health and Safety Awareness training will be considered an asset (Proof of Valid Certification can be provided at the time of interview or with your application) Additional on the Job Training, such as Brand Awareness and Spiritleaf Knowledge training will be provided
Job Types: Part-time, Permanent

Pay: From $17.60 per hour

Work Location: In person